Customer Number

From PBX Wiki

Overview

Nortel PBX (Meridian/CS1000) systems can be divided into multiple "Customers", each with their own independent dial-plan and resources.

Common Configuration

The most common configuration of a Nortel PBX is to have only one Customer with the lowest possible value of zero (0).

This leads to the common, although technically incorrect, saying:

• The customer is always zero.

Defining a Customer

A customer, or customer number, is defined by building a Customer Data Block in Overlay 15.

Viewing Customer Information

A Customer Data Block is printed from Overlay 21. If no CUST is specified, then all customers within the PBX database will be printed.

Multiple Customers

You would use multiple customers for the following scenarios:

See Also

• Multi Tenant
• Customer Data Block

References

• Software Input/Output Administration - Document Number: 553-3001-311