 08-28-2005, 11:23 PM | #1 (permalink) |
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Quote: The U.S. Federal Commissions Court, or FCC, has extended the VoIP 911 service deadline for 30 days to September 28 after receiving requests from various VoIP server providers.
Earlier in May, the FCC ordered that all VoIP service providers grant full emergency 911 services to their subscribers by November 28. The FCC also ordered that VoIP companies must also send notices to subscribers informing them about the 911 services and getting a confirmation from individual subscriber before August 28. Should 100 percent of the company’s subscribers fail to respond to a confirmation, VoIP companies must disconnect the broadband phone lines of people that had not responded.
However, the FCC extended the date from August 28 to September 28 after receiving a letter of coalition from VoIP providers, including AT&T and MCI, "A mother may try to call a poison control center; a distressed teenager may try to call a suicide prevention line; a father may need to notify a child about the health of a grandparent," said the letter to Kevin Martin, Chairman, FCC. Vonage, possibly the largest VoIP provider with 800,000 subscribers, stepped up and said it could potentially do more harm than good if it disconnected approximately 31,000 accounts. Vonage made similar comments to what’s depicted above.
Although AT&T and MCI did not reveal many details on the percentage of replies, AT&T said it was higher than 77 percent it had reported to the FCC two weeks ago. Vonage said the response rate was 96 percent with its 800,000 subscribers.
According to VoIP providers, connecting and rerouting emergency calls to nearest 911 dispatchers is complicated since users can use their VoIP service anywhere. However, the providers said, they are working on a solution to remedy this problem. | |
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