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Unified Communication Call Manager, Express, UC500 etc...

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Old October 11th, 2009   #1 (permalink)
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Question Weird RTOs in CUCM

Hi,

I would like to ask your opinion regarding the weird RTO's seen in our Core switch. We have a linux based Call Manager and UCCX directly connected.

Ping scenarios

1.From CISCO coreswitch/switch to Call Manager, UCCX and IP Phone = with RTO
2.From CISCO coreswith/switch to PC or any Windows based server = NO RTO
3. LAN PC to Call Manager, UCCX, IP Phone = NO RTO


Router>ping
Protocol [ip]:
Target IP address: 10.52.191.95 ----------------------> to Call manager server
Repeat count [5]: 100
Datagram size [100]:
Timeout in seconds [2]:
Extended commands [n]:
Sweep range of sizes [n]:
Type escape sequence to abort.
Sending 100, 100-byte ICMP Echos to 10.52.191.95, timeout is 2 seconds:
!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!! !!!.!!!!!.!!!!!.!!!!
!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!
Success rate is 84 percent (84/100), round-trip min/avg/max = 1/1/1 ms
Router>ping
Protocol [ip]:
Target IP address: 10.170.205.107-------------------------------> to IP Phone
Repeat count [5]: 100
Datagram size [100]:
Timeout in seconds [2]:
Extended commands [n]:
Sweep range of sizes [n]:
Type escape sequence to abort.
Sending 100, 100-byte ICMP Echos to 10.170.205.107, timeout is 2 seconds:
!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!!.!! !!!.!!!!!.!!!!!.!!!!
!.!!!!!.!!!!!.!!!!!.!!!!!.!!!!
Success rate is 84 percent (84/100), round-trip min/avg/max = 1/1/4 ms
Router>ping
Protocol [ip]:
Target IP address: 10.136.88.50------------------------------> to PC
Repeat count [5]: 100
Datagram size [100]:
Timeout in seconds [2]:
Extended commands [n]:
Sweep range of sizes [n]:
Type escape sequence to abort.
Sending 100, 100-byte ICMP Echos to 10.136.88.50, timeout is 2 seconds:
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Success rate is 100 percent (100/100), round-trip min/avg/max = 1/1/4 ms
Router>


I can't find any clues in CISCO Website. Appreciate your help in advance. thanks!!
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Old October 12th, 2009   #2 (permalink)
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I noticed all three devices are on distinct segments. There could be a million reasons but I would test inter and intra segment pinging to be sure you know where the problem exists. Ping from CUCM to another IPT server and to a phone. Then hard code two PCs onto the phone VLAN and see what happens.
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Old October 12th, 2009   #3 (permalink)
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oK..ill try that.. thanks!!
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