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Old January 22nd, 2009   #1 (permalink)
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Call Accounting for Cisco Call Manager Express
I have looked at a bunch of call accounting systems and found that there was nothing for Cisco Unified Communication Manager Express.

It appears RSI has this:
Cisco Call Accounting Software, Cisco Compliant Solutions

Anyone tried it?
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Old August 14th, 2009   #2 (permalink)
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This solution works very well. They have managed to do an excellent job marrying the multiple records generated for a single call.
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