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Old 09-30-2004, 01:58 AM   #1 (permalink)
glidefx
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RE:

Ok background is, I was trying to fix a unrelated problem and started messing with the PCOUA2 and the PDKU2 on the EKSU and the power was still plugged in on it and then lines 5-8 stopped working and stations 12-19 stopped working. so i figured if i purchased a new PCOUA2, PDKU2, and EKSU that it would solve things. and well it hasn't. so i was wondering if anyone has any clues as to what will solve this problem. my boss is pissed off at me and will be even more pissed when he finds out that the parts he bought hasn't fixed the problem.

oh and on a side note, when i call the co line #'s the leds on the PCOUA light up like they are ringing, but they don't ring at all. and when i try and access lines 5-8 on the stations that are working it doesn't do anything.

i tried using program 3 on to program the pbx to recognize the new boards using slot 4 with 61 but it wouldn't allow me to press 04. the only thing that will work is 00 and that shows 91 as the pcb card type.

if there is anymore information needed i will be more than willing to provide it and thanks in advance for any help =)
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Old 10-22-2004, 09:40 PM   #2 (permalink)
glidefx
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Ok so if you've read the above problem, all i needed to do was to re-activate the boards on program 3

slot 4 is really 15
slot 5 is 16 and so on

once i found that out on another forum everything worked fine. i hope this helps anyone else with similar problems
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