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Old 06-20-2006, 06:04 PM   #1 (permalink)
usercti
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how to set up music on hold on a Strata DK 280

Could someone help me setup the music on a Toshiba Strata DK 280
it was working fine but we just replaced a cd player where we used to play the telephone on hold music file. for a mp3 player but for some reason while I put someone on hold, the person on the other line wont be able to hear it....the player plays the files ok.

any ideas ....any help very appreciatted

tks
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Old 06-27-2006, 12:53 PM   #2 (permalink)
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Quote:
Originally Posted by usercti
Could someone help me setup the music on a Toshiba Strata DK 280
it was working fine but we just replaced a cd player where we used to play the telephone on hold music file. for a mp3 player but for some reason while I put someone on hold, the person on the other line wont be able to hear it....the player plays the files ok.

any ideas ....any help very appreciatted

tks
make sure you have the cable connected to the headphone part of the MP3 player. If you replaced the old player for a new one and the old was working I would figure it is your connection to the player, not the phone system...
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Old 07-12-2006, 10:41 AM   #3 (permalink)
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Question Dk280 Moh

Did you get this working?
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Old 07-12-2006, 06:57 PM   #4 (permalink)
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This one of those post that gets started but they never come back for the answer.
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