 07-03-2006, 11:22 AM | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0  Country:  | Emagen Issue When the emagen call screening functionality is enabled, if the user does not pick up the call the system prompt to enter a new extension or stay on the line to leave a message. If you stay on the line you here the message beep to leave a message, but the mb greeting is not played. Is ther any way to make the greeting play> Thanks, MJH | ||||||||
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| 07-05-2006, 01:36 PM | #3 (permalink) | ||||||||
| Junior Member
Rep Power: 0 Country: | cos the cos for the mailbox i have tried with both blind and full with no help. No forwarding is set up. Not sure how to check the emagen version, A1 info is Serial Number: 200214 Version type: Release Expiration date: May 15 2002 Number of lines: 4 Number of fax lines:0 Number of mailboxes:64 Serial Integration: Yes IVR: No Number of TTS sessions: 0 Number of ASR sessions: 0 Internet support: No Number of email clients: 0 Number of GUI clients: 0 SMDR Sessions: N AMIS Sessions: N English-1 Spanish-0 French-0 German-0 Italian-0 Hebrew-0 Russian-0 Arabic-0 Turkish-0 Portugeuse-0 Romanian-0 Chinese-0 Greek-0 Swahili-0 UKEnglish-0 Flemish-0 Thanks for your help. MJH | ||||||||
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| 07-05-2006, 02:11 PM | #4 (permalink) | ||||||||
| Junior Member   SSPhone has no status.
Location: Lakeland Florida Rep Power: 6 Gender:  Country:   | with telnet just below 7) A1 info. find  verify installation. If 10.2.XX you can upgrade to 10.3.11 should resolve the issues. Contact you Telrad dealer for the upgrade software. | ||||||||
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| 07-05-2006, 02:19 PM | #5 (permalink) | ||||||||
| Junior Member
Rep Power: 0 Country: | system is 10.2.13 Do I need to upgrade the telrad box before uograding to 10.3.11 I know there was a max upgrade on the emagen system before I needed to upgrade the keybx system. Was this a Known issue with 10.2.13? Thanks, Mitchell | ||||||||
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| 07-05-2006, 07:00 PM | #6 (permalink) | ||||||||
| Junior Member SSPhone has no status.
Location: Lakeland Florida Rep Power: 6 Gender: Country: | 10.3.11 can be used on Rel 7.36 upto the latest e2e-3. Telrad put out a Tech bulliten that all 10.2 should be upgraded at the time to 10.3.8 now they are upto 10.3.11. It will take a few hours to do the upgrade but the new web manager is very user friendly now and it does correct the issues like forwarding, screening and user options. | ||||||||
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