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| Technology Computers, Websites, Telecom, Mobile Phones, SMS, VOIP, WIFI and more use this forum to talk tech. |
| Tags: announcer, attendantrecorded, automated, voice |
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| Technology Computers, Websites, Telecom, Mobile Phones, SMS, VOIP, WIFI and more use this forum to talk tech. |
| Tags: announcer, attendantrecorded, automated, voice |
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 January 26th, 2004 | #1 (permalink) | ||||||||
| Moderator 
Location: Sydney, Australia Rep Power: 8  Country:  | I am looking for alternatives for our current AA/RVA setups. I am currently using MIVA cards but am finding these to be limited and very time consuming in creating menus. I have a number of departments that are divided up into 2-4 separate areas and they need to be able to filter the calls to the correct area. This is for a large Hospital so it needs to be very reliable. Any help or suggestions would be greatly appreciated. | ||||||||
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| February 13th, 2004 | #2 (permalink) | ||||||||
| Moderator
Location: Sydney, Australia Rep Power: 8 Country: | I think I have found a new solution for my AA/RVA problem. Have spoken to a vendor and have also seen two Sales Managers from Interalia (one who was from Interalia - Canada). I am getting some pricing on the XMU+ with message manager and Admin software. http://www.interalia.com/index.html Has anybody had any dealings with these guys? | ||||||||
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| February 14th, 2004 | #3 (permalink) | ||||||||
| Junior Member 
Location: Ft. Lauderdale Rep Power: 7 Gender:  Country:  | I use an interalia XMU for intercept on an ACD system... I must say it's easy to work with and has been very reliable. I have not used mine for the same application you're looking at.. so can't speak to that. ron | ||||||||
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| February 15th, 2004 | #5 (permalink) | ||||||||
| Admin   Chas2002 is scared by papa-bear\'s "not work safe"
Location: Gulf Coast Rep Power: 5  Country: | I have the XMU with a M81C switch as a RAN announcer. Only had one problem in 5 years (the backup battery died) - it's a good product and very easy to program.. A good progam to get with XMU is Goldwave (do a search for a shareware version on cnet). Goldwave allows you to add background music to the recordings - presenting an 'almost' seamless transistion from recording to recording... From what I've heard (Never had to use it) the customer response from Interalia is top notch. Post back if you have any questions.. Chas2002 __________________ Free Preview of my fictional book: Chaos Theorem .:-:. Employment: Find a new job on pbxjobs.com Best Video Jukebox on the net (mini-flash widget) | and | Do you want to store your MP3 files? visit: Musecast.com Why not start a blog http://www.pbxinfo.com/blogs/ - it's 110% free. | ||||||||
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