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Old April 9th, 2003   #1 (permalink)
mo
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My Modem locks up, help!
Hi, I was wondering if anyone is familiar with CCR. Is it possible to set CCR to route calls to four different numbers each week of the month?
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Old April 10th, 2003   #2 (permalink)
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Schedule for Next week
You can create Variables with the Date Range of each week of each month and then Route To IF Date = Variable.

Example:
Varible - week1
01/01..01/07
02/01..02/07
03/01..03/07
04/01..04/07
05/01..05/07
06/01..06/07
07/01..07/07
08/01..08/07
09/01..09/07
10/01..10/07
11/01..11/07
12/01..12/07


Then script

ROUTE TO IF DATE = week1
ROUTE TO IF DATE = week2
and so on.
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Old April 10th, 2003   #3 (permalink)
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OLD Startalk inbound call problem
YES, I LISTEN TO CREDENCE SOMETIMES. I DON'T THINK THEY WILL ROUTE ANY CALLS FOR YOU THOUGH.
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Old April 11th, 2003   #4 (permalink)
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QSIG ???
I think mo is referring to Customer Call Routing....
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Old April 11th, 2003   #5 (permalink)
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Nortel CCR
OHHHHHHHHH!
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Old April 11th, 2003   #6 (permalink)
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Thanks a guys, I'll try it out.
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