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Old 01-06-2003, 09:05 AM   #1 (permalink)
dgreene
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I'm looking for a good call center recording package to work with a Avaya Definity G3R system. Any Suggestions?
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Old 01-06-2003, 09:22 AM   #2 (permalink)
PD
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help
We have a G3R at one of our call centers and are using CAS XP...seems to be working well with the system

http://www.veramark.com/products/tel...m_xp_broch.pdf

Good Luck!
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Old 01-06-2003, 04:00 PM   #3 (permalink)
Jamesestes
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We use the Witness EQuality server. We record 100% of agents calls, both their screens and the voice calls.

http://www.witness.com/content/products/index_en.asp
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Old 01-10-2003, 07:44 AM   #4 (permalink)
posi211
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Norstar FastRad Remote Utilities
www.voiceprint.com
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Old 01-28-2003, 12:26 PM   #5 (permalink)
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AUDIX could not capture the external caller ID
Mercom's Audiolog is installed in 5000 sites and at least 25% are G3's. Audiolog is Avaya certified both for Analog, Digital and VOIP. If you need full-time, scheduled, CTI driven, on-demand or other needs look at www.mercom.com for info.
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Old 01-28-2003, 01:27 PM   #6 (permalink)
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TTY Port Problems
bobjagendorf?.......................



are you a salesman???? :laugh:
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