61c: Can't hear yourself in earpiece - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

telcoDave · 09-08-2003, 01:04 PM

Hello everyone,
I have a 61c that has a perplexing problem. You can't hear your voice back to the earpiece (the description told to me was "it's like talking into a rock). It started on loops related to core 0 (4 and

but today I noticed this happening on loop 24. I've added a 8D02AE on loop 8 recently and removed this card to see if this may have caused the problem but this didn't help.

rhack · 09-08-2003, 01:28 PM

This is a long shot, but worth a look. In the CFN (LD 17) there is a parameter called SOLR (Sidetone Objective Loudness Rating). This parameter defines, at what level (db) sidetone is to be heard. It is possible to disable sidetone altogether. When making the change it is not immediate, the change is downloaded to the phones during a few different conditions, sysload, controller reload, superloop reload, and be unplugging/plugging a phone in.

I say this is a long shot because a) someone would have had to change the SOLR, and B.) the loops where you have experienced the problem would have had been disabled/enabled.

Where you see the problem currently, try unplugging/plugging the phone back in and see if theproblem gets cured. If it does, after hours you can always reload your controllers on the loops affected.

telcoDave · 09-08-2003, 03:07 PM

Some long shot! I looked at ATRN in LD 22 and "SOLR DISB" shows up. Changed to a 1, unplugged and replugged an affected set and, "Hey! It works!"

Thanks, rhack

rhack · 09-08-2003, 04:21 PM

Glad to be of assistance. I became intimate with TOLR, ROLR, and SOLR several years ago while troubleshooting and issue with white noise, which turned out to be due to the controllers generating the wrong quiet code to the digital sets.

Icy · 09-09-2003, 05:14 AM

Long shot or not. I´d say good thinking rhack

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