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| Technology Chat Computers, Websites, Telecom, Mobile Phones, VOIP, WIFI and more use this forum to talk tech. |
| Tags: customer, service, verizon |
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| | #1 (permalink) | ||||||||
| Junior Member ![]()
Rep Power: 6 ![]() | Cfwd a phone in programming This past Friday I had the unfortunate opportunity to deal with Verizon. Thank God I had at least a cold 12pack in the fridge 'cause I drank it all to kill the pain. My business is in Baltimore, MD (410), I want to order a PA number (717) and have it ring on my 410 number until I am up in PA around October. Us technicians know what it is called (Remote Call Forwarding). WWWWEEELLLL....I was first transferred back and forth between MD & PA order takers because none of them knew what the HELL I wanted!!!!! This was started at 12:30PM... It was then around 1:45 when finally somebody knew what I wanted, the only problem was they wrote up the order as a premise installation, so of course that was wrong...FINALLY at around 2:30, I finally got it handled correctly...IT APPEARS that certain parts of PA were formally GTE and that they were STILL in the process of combining the 2 networks (wasnt this to be done a few years ago??). BELIEVE IT OR NOT I had to place the order with Verizon/Gte in Dallas, TX. I did manage to speak with a real hot southern girl so all was not wasted!!!! NOW its IDT (my long distance carrier) screwing the order up, its taking a week for access to the number............. AND I SHOULD SIT BACK AND SEE VERIZON STRIKE........too hell with IBEW/CWA...they 2 unions should he held for treason........... There I feel better........Comments would be appreciated....BTW check out my website I made some changes... WWW.GetwiredByMitch.com HAVE A GREAT DAY.........Mitch Taylor | ||||||||
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| | #2 (permalink) | ||||||||
| Admin ![]() rixride is replying to forum games...
Location: Dallas, Texas Rep Power: 5 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | BCM Questions (Reward for answer) It makes sense that you would have to place the order out of Texas. :shake: , My headaches are normally with AT&T. I think there are a few Verizon workers on this board i.e. gtyoder... maybe he can light a fire under someone to help speed things along? That link isn't to your "fetish" site again? is it? __________________ -=Welcome to PBXInfo=- -Become a PBXInfo Supporter -Get more PM Space, Profile Picture, a Signature -Add yourself to Pbxinfo's Frappr -Find Nortel Software | ||||||||
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| | #4 (permalink) | ||||||||
| Junior Member ![]()
Location: Ohio Rep Power: 6 ![]() | LaPalma, California Training I am pulling my hair out with AT&T lately, what has happened to customer service? Usually Verizon is my problem but recently they seem to be working out my issues but not AT&T, I can't even get anyone to talk to me. I think my contract is up SOON! | ||||||||
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| | #7 (permalink) | ||||||||
| Junior Member ![]()
Location: Missouri Rep Power: 7 ![]() | TEC-TALK or SUNDANCE COMM> Be careful what you wish for. We wished away Verizon and got a mom-and-pop outfit called CenturyTel. Their service is like an old Johnny Carson description of phone service, akin to a farmer putting a bull in with the cows...and we're the cows. :casstet: | ||||||||
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