help for the hearing impaired - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

tnphoneman · 05-02-2003, 07:24 AM

Does anyone know of a voice to text device for the hearing impaired. I have a user that although not completely deaf, has problems understanding anyone on the phone. She says it's not a volume problem but a clarity one. Turning it up louder only causes headaches by the end of the day. She wants a device that she can place the handset (2616D) into and have it translate the callers voice to text. To which she could type a response that would be converted to voice for the caller. Changing to another type phone is a possibility if necessary. She works in the lab admin offices of a large hospital so the "box" would have to be very intelligent.

05-02-2003, 11:23 AM

Why not have her dial "711" and use the relay service, if available in your area?

tnphoneman · 05-02-2003, 12:19 PM

According to them, this would be too time consuming and they aren't sure about "patient" confidentiality.

PP · 05-02-2003, 12:37 PM

The only thing wrong with these types of software is that they have to be trained, and it's always one persons voice.

tnphoneman · 05-05-2003, 06:19 AM

I wasn't real hopeful in finding anything, but wanted to give it a shot.
Thanks

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