Which association coming into your mind first when you hear "hunt group"? - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

Vladimir_t64 · 04-07-2006, 02:32 PM

Hello colleagues,
I have had a discussion at work regarding on how to name the group of phones where next phone will be ringing after other (not simultaneously).
My opponents said that the functional name for such group could be - “hunt group”.

I don’t like this name because I associate “hunt group” with group of trunk lines. I would name the group of phones described above as e.g. “cyclic ring group”.

So, please let me know your feeling: when you hear “hunt group”, what is the first thing you are thinking about: group of phones or group of trunk lines??

Thank you for your response. I really need to know this!

Regards,
Vlad

***Lmo*** · 04-07-2006, 04:26 PM

I've heard the group of phones that you are describing called both of your terms and also circular hunt groups. These would be as opposed to a linear hunt group, which has one phone ringing, then the next, etc, until it gets to the last member of the group, but does not go back to the first member. I've also heard of groups of trunks being called hunt groups, just as you described as well.

***MSYoung*** · 04-07-2006, 04:28 PM

When I hear of a "hunt group" I think of a group of phones. When I hear "trunk group" I think of a group of trunk lines. That's how they are labeled in the Avaya world, might be different elsewhere.

***bobmay*** · 04-07-2006, 04:44 PM

When I hear hunt goup I think phones. But it is proper to describe trunks this way also.

Vladimir_t64 · 04-10-2006, 10:15 AM

Thanks to all who replied. That was really useful to me.

All the best!
Vlad

***Dtu*** · 04-11-2006, 12:56 AM

Quote:

Originally Posted by MSYoung

When I hear of a "hunt group" I think of a group of phones. When I hear "trunk group" I think of a group of trunk lines. That's how they are labeled in the Avaya world, might be different elsewhere.

Same as Siemens - A hunt group refers to extensions.

A hunt group can be setup to be cyclic or linear. To me a "ring group" sounds more like a pickup group, where all the phones can be setup to ring at once or you can pick up the ringing phone in the group.

**Chas2002** · 04-11-2006, 07:34 AM

I never think sets - as they aren't in the Hunt Group themselves (Sure they are programmed in, but in the true nature of switches - it's the actually the line that is hunting..) So I always think LINES....

So, IMO, a hunt group is any series of lines (both: Trunk "Lines" or System "Lines") grouped so that if the first line is busy it hunts until it can find an available line.

Chas2002

***JulianW*** · 04-11-2006, 07:46 AM

Over here a "hunting group" is a set of lines that hunts for the next available line but only returns to line one when the last line of the group has been used.
A "rollover" will use the lowest line available at the time of the call.

Hope this helps from the British perspective.

***MSYoung*** · 04-11-2006, 10:13 AM

Quote:

Originally Posted by bobmay

When I hear hunt goup I think phones. But it is proper to describe trunks this way also.

I have heard hunt group being used to describe a trunk group but that is a hold over from Bell System days, don't let it confuse you. It is a Central Office term that migrated to the field. Everything in the CO is a trunk of some type and when you group them together you are making a hunt group of trunks.

On an Avaya PBX, if you are programming a group of lines coming in from the Central Office, you are programming a trunk group. If you are programming a group of phones to answer incoming calls, you are programming a hunt group.

Other brands probably have different terminology and I would not be surprised to find there is a conflict with what I stated above