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Old 02-05-2008, 07:30 AM   #1 (permalink)
ting99
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Silent Monitor Problem
Hi, I have been having problem with the feature silent monitor. When i try to use the feature and entered the station number that i want to monitor, i always get a display of "SECURED" and the call hangs up. Both phones uses the same COS. Silent monitor deny is set to "N". While Silent Monitor is set to "Y". I have installed 8DRCM and CNF card in the Coral Flexicom 5000 system. What other option can i check to fix this problem.

I already check the Feat > Authorization. Silent Monitor = "Y".
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Old 02-05-2008, 08:24 AM   #2 (permalink)
Bygcland
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Look under the KEY definition of the phone you want to monitor. I think there is a setting in there as well.
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Old 02-05-2008, 01:46 PM   #3 (permalink)
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1. Size-Tab - NO_OF_SILENT_MONITORS
2. COS- Tenants - SILENT_MONITOR_TNNT_GRP
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Old 02-27-2008, 06:31 AM   #4 (permalink)
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Tnx. It has to do with the tennant group.
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