Serial RS232 ports on Phonemail 7652 - VoIP / PBX Info Forum for Avaya / Nortel, Cisco, ShoreTel, Panasonic and other manufactuers Tech Tips Community

Funk#49 · March 5th, 2007

Can anyone explain how to activate (if it's possible) the other (2) 25 pin RS232 ports on the back of the Phonemail system?

One is for the maintenance terminal and one is for the Tap link.

I can't seem to get the other two to respond.

And, since I couldn't get the other two ports working, I've used the modem card's straight through wiring RS232 to communicate remotely, it's locked in at 1200 Baud. Can I bump this baud rate up at all?

I have a serial to IP converter that works pretty good, just need some help on the serial outputs.

Thanks

PP · March 5th, 2007

does the box look like a large pc or a square breadf box, also what release of software

Funk#49 · March 5th, 2007

Release 6.4, tower type box, 16 Channel, 2 HD.

There are a total of (4) RS232 hard wired connectors on the back for Sys Admin and Tap link serial connections. Also has an internal modem card that has another RS232 25 pin connection (that I have to use because other ports won't come up, but I'm stuck at 1200 Baud).

I just can't remember if the serial ports have to be turned on through System Parameters, or if they are not even able to be modified.

PP · March 8th, 2007

Port 3 Is A Non-terminal But Can Be Configured Through The Switches And The Ulitity Configphonemail
Port 4 Is The Same

Funk#49 · March 8th, 2007

Thanks for the reply. OK, I understand the utility in ConfigPhonemail, but what do you mean by The Switches?

I can't remember either, does Phonemail have to be deactivated and activated for configPhonemail changes?

Thanks again.

PP · March 8th, 2007

Switches Are On Card In Phonemail And Yes In Order To Configure Mail It Needs To Be Down. If Yo Send Me A Private Message With Email I'll Send You Pdf

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