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Siemens / Rolm Ask Questions and Find Answers: MD110, HiCom, HiPath, 7000, 8000, and 9000 Series Systems

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Old 03-10-2005, 10:14 PM   #1 (permalink)
darveesh
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I have connected to the RS232 port of our newly (ebay) acquired PhoneMail with HyperTerm (9600 8-N-1). I see some output but it eventually just halts without ever prompting for login. Here is a snipet:

================================================
Now Booting the DSP ...
DSP Code downloaded
SCC Initialization is com
SCC2RESET
SCC2RESETplete
Auto reboot Timer start
NoSync 6f9790, 0, 0
DSP ReSync 2
2nd Sync 0 5a5a 0 0;
Bad block list is initialized.Software version number: 1.03.04
slot: 0, languages present in system: 1, version#: 1.00
ENVY/Smalltalk, Version 3.0, 9/18/95
Copyright (C) 1992-1995 Object Technology International Inc.
--->Checking for image at 00075000

10/03/2005 17:59:29 Start up begin for release: '1.03.04'.
10/03/2005 17:59:29 started up MMSubscriberSessionTop
10/03/2005 17:59:29 started up MMAnswerIncomingCall
Auto reboot Timer done
.
.
.
10/03/2005 18:00:25 MessageHandler verifyRescheduledHandlers
10/03/2005 18:00:25 FaxDelivery updateUserFaxSessionCount
10/03/2005 18:00:25 Additional components have been started
10/03/2005 18:00:26 Garbage collection.
10/03/2005 18:00:29 Logging enable status is: false
10/03/2005 18:00:29 Message card present
The channel avail. num. = 0
The channel avail. num. = 1
The channel avail. num. = 2
The channel avail. num. = 3
10/03/2005 18:00:29 started up ExternalLineHandler
10/03/2005 18:00:29 LLE startUp sequence successful
LLE is UP

===============================================

After this no output. Hitting <cr> or any other key has no effect (won't even echo to the terminal). What am i missing?

Can someone help me find the Install & Admin Guide for PhoneMail?

Thanks in advance.

Btw: the model is HiCom Office Phonemail Model VOY180045B per the sticker on the back.

Edit: I have the Phonemail hooked up to a OfficeCom 150E. I can log into the voicemail via the phone prompts. I don't know all the commands, but I have managed to "reset the database" and set the country code. Is there a command to enable the RS232 port to prompt for login?

I have configured the pbx with the hunt groups and forwarding tables, and in fact when i dial an extenstion I see it forward to the phonemail, but the voice mail never picks up. Dialing the phonemail hunt group extension from the phone however, asks for the user login. What am I missing here?

Sorry for all the questions. Just trying to get this phonemail thing going and there is no help online anywhere.
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Old 03-15-2005, 10:39 PM   #2 (permalink)
darveesh
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Ok, here is what I found out. On this Phonemail model the RS232 is supposedly for factory technician. You can't (and really don't need to) login using that port. All the commands and setup are through the voice prompts.

There is also a list of 19 steps you need to go through to configure the Hicom Pbx in addition to configuring the Phonemail. Basically, you'll need the manual.
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Old 03-16-2005, 06:55 PM   #3 (permalink)
Dtu
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Thanks for the update, it always helps if others come across this problem.
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