pkelly

Hi,

This is my first post in the Siemens forum, so if you haven't already read my introduction thread - i'd like to say hi.

I mentioned in my intro thread that i'm currently trying to learn a few tricks with the Siemens HiPath systems. At the minute i've got a HiPath 3550 setup at home with an optipoint500 economy for basic testing. I've also got a HG1500 card in the system, and my boss has given me the task of getting it working. Just to clear any concern up - we are system installers, and we purchase the systems from a Siemens dealer - so i'm not quite average Joe trying to move a few extensions on the system at his workplace . The system i'm working on can be defaulted with no consequences, as it's in a test environment.

The problems i'm having are numerous. Primarily, we have a severe lack of documentation on the HG1500 cards. The dealer we use has a habit of trickle feeding information to us, and a lot of the time we struggle to get straight answers out of them. It would appear that a lot of their understanding of the system has come through experimentation following the attendance of various Siemens training courses that we have not had the luxury of being able to attend. Unfortunately, this understanding is not usually passed on to us, and so we are usually cut off at the knees in terms of problem solving and trouble shooting the specifics of these systems. It's difficult to the point of being agonising when we call them with specific questions to get a lot of "umms and aahs" - ie speculation.

The card i'm working on is a HG1500 v3. I'm able to connect to it via hyper terminal / serial port and can view the running configuration, however any changes i make (ip addresses) do not seem to flow through by anything actually changing. I did receive a demo on how to perform a configuration, however the card i was shown was using newer firmware and the commands were completely different - "get write access" being the key to making any changes.

My understanding of the card is that i can upgrade it with a more recent firmware image via tftp or ftp, but that's a struggle when i can't actually get the card on my network - let alone have access to any firmware images.

Does anybody have any pointers for my particular revision of this card, or a link to a programming manual for the card? Like i said, our dealer has given us a large chunk of manuals and information, half of which is in german, and none of which seems relevent to what i'm actually trying to achieve.

Thanks for reading

Paul