9751 Call Processing Voice Mail rollback - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

jim0523 · 07-31-2007, 07:59 AM

I have a callprocessing menu with multiple selections setup with a mailbox for time outs and key 0 transfers.

This mailbox is recording the message of the main menu being left on its voice mail box, which is filling the message queue.

PP · 07-31-2007, 02:19 PM

Please explain that in detail, I lost you

jim0523 · 07-31-2007, 03:36 PM

I have a callprocessing menu that will go to a mailbox if the caller picks the "leave a message" selection or no selection is made.

This mailbox is recording excerpts from the greeting from its initial menu. There is no caller id number recorded in the voice mail queue when this occurs.

PP · 08-01-2007, 11:42 AM

I Would Build Another Call Processing Box, Leave The Old One In Software And See If The Problem Is Corrected. You Would Just Have To Build Another Hunt Number In The Switch To Forward To The Call Processing Box

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