Rolm 9751 Problem 10/2006 - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

vthaxton · 10-02-2006, 01:54 PM

I have an OLD IBM Rolm 9751 switch that recently had a Hard drive replaced and an old configuration restored.
Everything was working good this morning when suddenly all my DID lines are now none functional and a few Rolm phones do not work. They will ring and and lights flash but user is unable to answer them or receive dial tone.
The two LI errh beloww have been cleared and not returned.
DX_DLPSWD PRI-150 (Major) Cleared
CardID 0106 PRI-250 Cleared

This is current LI ERRH, LI ERRS, LI DOWN

% LI ERRH ;;;
TARGET SOURCE SYSTEM ID RELEASE BIND DATE CURRENT DATE/TIME
1 1 CORPS30527 9004.4.38 19/MAY/94 10/2/2006 13:44:10
---------------------------------------------------------------------- TELEPHONY PROBLEM OVERVIEW ----------------------------
LAST COMPLETELY CLEARED 12:03:01 10/02/2006
SMP CPU SHELF FAILED PRI = 082 (MAJOR) 1ST = 13:26 10/02 DTMF 01/010604 FAILED PRI = 254 1ST = 12:04 10/02 DTMF 01/010603 FAILED PRI = 254 1ST = 12:04 10/02 DTMF 01/010602 FAILED PRI = 254 1ST = 12:03 10/02 DTMF 01/010601 FAILED PRI = 254 1ST = 12:03 10/02 OPS 01/012409 FAILED PRI = 254 1ST = 12:03 10/02
% LI ERRS
ERROR RETURN TASK STATUS DATE TIME
AREA # ADDRESSES ENTRY FLAGS

DX 39 11A46D 40264 0 11A450 N/A 10/02 13:29:40
DX 39 11A46D 40264 0 11A450 N/A 10/02 13:05:20
DX 39 11A46D 40264 0 11A450 N/A 10/02 12:41:00
DX 39 11A46D 40264 0 11A450 N/A 10/02 12:16:40
DX 39 11A46D 40264 0 11A450 N/A 10/02 11:51:56
DX 39 11A46D 40264 0 11A450 N/A 10/02 11:27:36
DX 39 11A46D 40264 0 11A450 N/A 10/02 10:38:52
R/R A1 19804D 197104 19853A 1984E8 R/A 10/02 10:26:14
R/R 10 1970EE 19853A 40264 1984E8 R/A 10/02 10:26:14
!INT 11 2D234 33A95 1B3 34828 N/A 10/02 10:26:12
DX 39 11A46D 40264 0 11A450 N/A 10/02 10:15:02
DX 39 11A46D 40264 0 11A450 N/A 10/02 09:50:42
DX 39 11A46D 40264 0 11A450 N/A 10/02 09:26:23
DX 39 11A46D 40264 0 11A450 N/A 10/02 09:02:02
DX 39 11A46D 40264 0 11A450 N/A 10/02 08:37:38

% LI DOWN
CARD COURTESY DOWNED
--NONE--

CARD PHYSICALLY DOWNED
SMP2

CHANNELS SOFT DOWNED
--NONE--

PP · 10-02-2006, 03:02 PM

If Your Did's Dtmf, You Have A Dtmf Card That Has Failed On 0106. Don't Know If There Are Anymore In The Switch Without Listing The Map In Cnfg.

vthaxton · 10-02-2006, 03:09 PM

I was told that the dial tone is supplied by this card and if one were down the phone would use another. We do have more than one yet some phones just don't work.
Here is a list map if this helps.
I was able to clear the smp error and up smp and that has not reoccured.

Li Map All
Hwmap District
Pad Type Sl Type Sl Type Sl Type Sl Type Sl Type Sl Type
------- ------ -- ------ -- ------ -- ------ -- ------ -- ------ -- ------
Ds 01/0102 Exp 2 Exp 4 Vac -- -- -- --
Ds 01/0106 Dir 6 Codec 7 Dtmf 9 Dir 11 Dtmf 13 Dir --
Ds 01/0115 Utc 15 Codec 16 Utc 18 Did 20 Utc 22 Did --
Ds 01/0124 Ops 24 Codec 25 Ops 27 Ops -- -- --
Ds 01/0130 Lsm 30 Lsm -- -- -- -- --
Ds 01/0201 Tasa 1 Tasa -- -- -- -- --
Ds 01/0203 Tc 3 Tc -- -- -- -- --
Ds 01/0208 Cpunr 8 1meg 9 1meg 10 1meg 11 1meg 12 Memcon 13 Alu
Ds 14 Romio -- -- -- -- --
Ds 01/0215 Iobus 15 Iobus -- -- -- -- --
Ds 01/0216 Qsio 16 Qsio -- -- -- -- --
Ds 01/0217 Qsio 17 Qsio -- -- -- -- --
Ds 01/0218 Smp 18 Smp 19 Smc -- -- -- --
Ds 01/0220 Pdc 20 Pdc -- -- -- -- --
Ds 01/0222 Fdisk 22 Fdisk -- -- -- -- --
Ds 01/0225 Fdisk 25 Fdisk -- -- -- -- --
Ds 01/0228 Hdisk 28 Hdisk -- -- -- -- --
Ds 01/0302 Exp 2 Exp 4 Vac -- -- -- --
Ds 01/0306 Dir 6 Codec 7 Dir 9 Dir 11 Dir 13 Dir --
Ds 01/0315 Rli 15 Rli 16 Rli 17 Rli -- -- --
Ds 01/0318 Dir 18 Codec 19 Dir 21 Dir 23 Dir 25 Dir --
Ds 01/0327 Rli 27 Rli 28 Rli 29 Rli -- -- --
Ds 01/0330 Lsm 30 Lsm -- -- -- -- --
Ds 01/0402 Exp 2 Exp 4 Vac -- -- -- --
Ds 01/0406 Rli 6 Rli 7 Rli 8 Rli -- -- --
Ds 01/0409 Rli 9 Rli 10 Rli 11 Rli -- -- --
Ds 01/0415 Dfe 15 Dfe1 16 Dfe2 -- -- -- --
Ds 01/0417 Dir 17 Codec 18 Dir 20 Dir 22 Dir 24 Dir --
Ds 01/0426 Rots 26 Rots -- -- -- -- --
Ds 01/0427 Rotr 27 Rotr -- -- -- -- --
Ds 01/0428 Conf 28 Conf -- -- -- -- --
Ds 01/0429 Tone 29 Tone -- -- -- -- --
Ds 01/0430 Lsm 30 Lsm -- -- -- -- --
Ds 01/0502 Exp 2 Vac 4 Exp -- -- -- --
Ds 01/0506 Dir 6 Codec 7 Dir 9 Dir 11 Dtmf 13 Dtmf --
Ds 01/0515 Ati 15 Ati 16 Ati 17 Ati -- -- --
Ds 01/0518 Rli 18 Rli 19 Rli 20 Rli -- -- --
Ds 01/0521 Rli 21 Rli 22 Rli 23 Rli -- -- --
Ds 01/0524 Atci 24 Codec 25 Dtmf 27 Dtmf -- -- --
Ds 01/0528 Adc 28 Adc -- -- -- -- --
Ds 01/0530 Lsm 30 Lsm -- -- -- -- --
Ds 01/0602 Exp 2 Vac 4 Exp -- -- -- --
Ds 01/0606 T1d3 6 T1rx 9 T1con 11 T1tx 13 T1dt 15 T1xr --
Ds 01/0624 Rli 24 Rli 25 Rli 26 Rli -- -- --
Ds 01/0627 Ati 27 Ati 28 Ati 29 Ati -- -- --
Ds 01/0630 Lsm 30 Lsm -- -- -- -- --
Ds 01/0702 Exp 2 Vac 4 Exp -- -- -- --
Ds 01/0706 Dir 6 Codec 7 Dir 9 Dir 11 Dir 13 Atci --
Ds 01/0715 Rli 15 Rli 16 Rli 17 Rli -- -- --
Ds 01/0718 Dir 18 Codec 19 Dir 21 Dir 23 Dir 25 Dir --
Ds 01/0727 Rli 27 Rli 28 Rli 29 Rli -- -- --
Ds 01/0730 Lsm 30 Lsm -- -- -- -- --
Ds 01/0802 Exp 2 Vac 4 Exp -- -- -- --
Ds 01/0806 T1d3 6 T1rx 9 T1con 11 T1tx 13 T1dt 15 T1xr --
Ds 01/0824 Rli 24 Rli 25 Rli 26 Rli -- -- --
Ds 01/0827 Rli 27 Rli 28 Rli 29 Rli -- -- --
Ds 01/0830 Lsm 30 Lsm -- -- -- -- --
Count = 56 Hardware Map Records
Command:

PP · 10-03-2006, 07:29 AM

Your dialtone comes from the tone card on 0429, make sure there are no test disabled.
Do a LI DIS if all is OK I would reload switch, power off switch and reload

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