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Siemens / Rolm Ask Questions and Find Answers: MD110, HiCom, HiPath, 7000, 8000, and 9000 Series Systems

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Old 04-14-2006, 07:02 AM   #1 (permalink)
happs
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ROLM 9751 CBX Shelf Not Working

Dear Forum Members!

We are having trouble with a ROLM 9751 CBX, the problem is that one of its shelves are not working (SHELF No 7), the CBX has 8 shelves in total

All the Rolm Link INterface Cards , Mother Board Power Card and all other cards installed on this shelf have been tested and all are working fine, the phones connected to this shelf are getting power but there is no dial tone

Now could someone please assist us on how to troubleshoot this problem?
What could possible be wrong?

Any help would be highly appreciated

Regards

happs
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Old 04-14-2006, 10:50 AM   #2 (permalink)
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Maybe A Stupid Question, But Did You Place Them In The Map. If So What Kind Of Errors Are You Getting
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Old 04-15-2006, 12:23 AM   #3 (permalink)
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Clarification

PP, thanks for your reply....yes this shelf (no 7) was working till a few days ago, we lost power some days back and when the power was restored this shelf stopped working

ive tried connecting phones to this shelf (via the rolm interface card) and the phones and everything is getting appropriate power...so what else could go wrong....

also with reference to the second thread, what exactly is the command to activate these cards in say shelf 8, im not good with this stuff..sorry for any inconvenience

Once again thanks in advance for your help
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Old 04-15-2006, 04:56 PM   #4 (permalink)
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Do List Down And See If There Is Anything Down On Shelf 8, If So Go Into Diagnostics By Typing Dia. Then Type Up And The Pad Address, Like Up Pad 0816. You Still Didn't Say If You Had Anything The Error Table, Do A Li Errh ;;; And Post It
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Old 04-15-2006, 04:59 PM   #5 (permalink)
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Should Look Like This
% Li Errh ;;;

Target Source System Id Release Bind Date Current Date/time
1 1 Metro40510 9005.6.84 27/jan/98 4/15/2006 17:56:39
----------------------------------------------------------------------


Telephony Problem Overview
--------------------------
Last Completely Cleared 07:48:48 Mar-22-2005

T1 01/010714 Interm Pri = 136 (major) 1st = 13:36 03/29
T1 01/030709 Failed Pri = 248 (warn ) 1st = 02:01 03/24
T1 01/030714 Passed Pri = 252 1st = 04:32 04/08
T1 01/030701 Failed Pri = 252 1st = 00:32 04/06
T1 01/030714 Passed Pri = 252 1st = 00:26 04/06
T1 01/030714 Failed Pri = 252 1st = 22:04 04/05
T1 01/010714 Interm Pri = 252 1st = 13:36 03/29
T1 01/010701 Passed Pri = 252 1st = 13:36 03/29
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Old 04-27-2006, 04:49 AM   #6 (permalink)
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li errh;;; output

hello sorry for the delay

ive finally managed to get the output required earlier

% Li Errh ;;;








ECC PARITY ERRORS


---------------------------------------------------------------------






TYPE BIT ADDRESS SLOT


SINGLE #9 #27B3FD #A


SINGLE #9 #27B3F9 #A


SINGLE #9 #27B3ED #A







and so on...













Telephony Problem Overview


--------------------------







EXP
FAILED PRI=006 (MAJOR) EXP 01/070201 FAILED PRI=027 (MAJOR) EXP 01/070201 FAILED PRI=027 (MAJOR) ISB[*} ISB FAILED PRI=038 (MAJOR) ISB[*} ISB FAILED PRI=039 (MAJOR) ISB[*} ISB FAILED PRI=041 (MAJOR) TASA[*] 01/0201 FAILED PRI=045 (MAJOR) TASA[*] 01/0201 FAILED PRI=046 (MAJOR) TASA[*] 01/0201 FAILED PRI=047 (MAJOR) TASA[*] 01/0201 FAILED PRI=048 (MAJOR) TASA[*] 01/0201 FAILED PRI=048 (MAJOR) TC/TDC[*] CPU 2 SHELF FAILED PRI=056 (MAJOR) EXP[*]
FAILED PRI=059 (MAJOR) LINE
FAILED PRI=150 (MAJOR) CDR
FAILED PRI=150 (MAJOR) ATC 01/060605 PASSED PRI=170 (MAJOR) ATC 01/052101 FAILED PRI=170 (MAJOR) ATC 01/041801 FAILED PRI=170 (MAJOR) SMC 01/1400 FAILED PRI=170 (MAJOR) IOSWLINK CPU/SHELF PASSED PRI=027 (MAJOR) CARD ID 01/0821 FAILED PRI=240 (WARN) CARD ID 01/0818 FAILED PRI=240 (WARN) CARD ID 01/0727 FAILED PRI=240 (WARN) CARD ID 01/0724 FAILED PRI=240 (WARN) CARD ID 01/0724 FAILED PRI=240 (WARN) CARD ID 01/0724 FAILED PRI=240 (WARN) CARD ID 01/0721 FAILED PRI=240 (WARN) CARD ID 01/0626 FAILED PRI=240 (WARN) CARD ID 01/0415 FAILED PRI=240 (WARN) CDR
FAILED PRI=246 (WARN) CONF 01/082801 FAILED PRI=247 (WARN) CONF 01/082807 FAILED PRI=247 (WARN) CONF 01/082803 FAILED PRI=247 (WARN) DTMF 01/060601 PASSED PRI=247 (WARN) TONE 01/0429 INTERIM PRI=247 (WARN) RPV 01/081825 UNPLUG PRI=247 (WARN) RPV 01/081816 UNPLUG PRI=247 (WARN) RPV 01/081539 UNPLUG PRI=247 (WARN) RPV 01/062632 UNPLUG PRI=247 (WARN) RPV 01/062631 UNPLUG PRI=247 (WARN) RPV 01/031533 UNPLUG PRI=247 (WARN) RPV 01/031540 UNPLUG PRI=247 (WARN) RPV 01/031544 UNPLUG PRI=247 (WARN) RPV 01/031566 FAILED PRI=247 (WARN)














LONG OUTPUT







EXPANDER CONNECTION TABLE RAM ERROR






POSSIBLE MISSING EXPANDER SHELF 7






BAD EXPANDER SHELF 7












INTER-SHELF BUS (ISB) DEFECT






SOURCE BUS (ISB) SHORT!!!!












TURNAROUND SA/MB FAILS HARDWARE CONFIG (TASA[*})










ACTIVE STANDBY FRAME SYNC FAILING











BAD EXPANDER ON SHELF: 3 4 5 6 7 8











85 LINE CHANNELS HAVE FAILED IN THE NODE






CHECK ATC / CABLE / REPLACE ATC


thanks for your help in advance
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Old 04-27-2006, 05:09 AM   #7 (permalink)
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pdf file attached

sorry for last post...didnt know the forum is going to remove the formatting

please see attached pdffile for the log

thanks
Attached Images
File Type: pdf rolm log.pdf (22.2 KB, 3 views)
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Old 04-27-2006, 02:32 PM   #8 (permalink)
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You Have A Sick Switch, Shelf 7 Has A Bad Expander On The Active Side That's Why You Have No Shelf 7 And A Bad Tasa On The Standby Side That's Why It Won't Switchover. You Need To Start Clearing The Pri 059 To 006 Errors Or You Will Never Get That Switch Back Up
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Old 04-29-2006, 02:03 AM   #9 (permalink)
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thanks

Dear PP

thanks a lot for your reply, really appreciate it

so i need to replace to cards in the CBX if i gather correctly (please correct me if i got this wrong)

i) Rolm Expander card for shelf 7
ii) TASA card which i think is same for the whole CBX

the PRI ranges u mention also show a "SOURCE BUS (ISB) SHORT!!!"

does it mean i need to buy an ISB card as well?

lastly can you please help me with part numbers....where can i locate this products i need to buy..i got some sources to buy rolm cards from the internet..if u know any..please let me know..thanks once again ... : )
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Old 04-29-2006, 04:39 PM   #10 (permalink)
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No The Isb Error Is Most Likely Caused By The Tasa Or Expander Or Both
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