help with partner 5 - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

TRINA · 03-05-2008, 10:02 AM

Hi,
I need help with a partner 5 system. We had the system installed in another location, and we just moved it to a different state. We need to change the greeting, and I have no idea how to get in there. I can get into the System Manager (99#) but it only asks me to change the greeting language. I need to re-record the greeting entirely. Also, is there any other advice of what I should do to ensure that it will work in this new location? How do I get to the Automated Attendant? How do I get to the System Administer?

Please use regular people language, I am not the most tech savvy.

Thanks,
Trina

dexman · 03-05-2008, 12:29 PM

The option to modify auto attendants and voicemails is "hidden". After you log in as the Admin, press "9" and see what happens.

AT&T/Lucent/Avaya voicemails are menu driven so making changes is pretty much as simple as following the prompts.

Make sure, after the greeting has been changed, to save everything by following "Audry Audix's" prompts and pressing "*#" or whatever she calls for. She will let you know when changes have been saved.

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