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Partner / Partner II Avaya Partner System Support

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Old 02-14-2008, 01:48 PM   #1 (permalink)
elevenwest
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Indicator Lights, Messages

We have a Partner Mail II that has the older partner mail stand alone unit. Power is getting to the Partner Mail unit but the indicator lights only flicker when it is turned on. Our voicemail is not working at all...can not leave a message, retreive a message and the message light does not work. We talked to Avaya and they said that something may be fried and the unit is nothing more than a computer. So...do you think parts can be replaced? What kind of problem does this sound like to you? Any other suggestions, etc?
Thanks!
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Old 02-14-2008, 02:30 PM   #2 (permalink)
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Talking System Upgrade.

Given the age of the voicemail and processor/front end...... upgrading to the Partner ACS platform along with a current Avaya Partner Messaging voicemail module would probably make more sense than replacing dead obsolete equipment with working obsolete equipment.
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