why cann't I dial all extensions by dial the ext number? - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

vkky2k · 04-22-2007, 11:22 AM

We have just setup Partner ACS R7 and Voice Messaging PC card.

But, the caller can not reach any extensions by dial ext. number after they are getting Auto Attendant greetings. However, the select code works which means if the callers dial the select code, they will be successfuly transfered to the associated extension.

If callers dial one of extesions, they are getting messages saying "your party is not available, if you want to reach another extensions please dial another extesion number and # sign". However, from here, I can have the chance dial the extesion, and reach that extesion.

Please help me out. Thanks in advance.

3in1solutions · 04-29-2007, 06:07 PM

Sounds like you may have changed selecter code 1 to transfer to a specific ext. If this is true you need to change it back to direct ext transfer. Do not use #1 in you selecter code list.
Hope that helps.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Can not dial number 2 or 3	Tannv	AVAYA	6	04-02-2007 10:37 AM
Dial in number	PHONE_TECH	Meridian Systems	2	03-25-2007 06:36 PM
External callers can't dial extensions	morpheus	Meridian Systems	2	02-24-2005 02:10 PM
can't direct dial new number	cheapbytes	Meridian Systems	4	10-19-2004 10:32 AM
Can't dial specific number	Miramar	Meridian Systems	6	02-07-2003 11:41 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)