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Partner / Partner II Avaya Partner System Support

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Old April 19th, 2006   #1 (permalink)
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personal operator

I have multipal users of an extension. messagess left in phantom MB end up in real MB .
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Old April 20th, 2006   #2 (permalink)
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I am not quite sure I understand this--what mailboxes are the multiple users using and are the callers calling in that leave messages, told how to get to the right mailboxes?

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Old April 20th, 2006   #3 (permalink)
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personal mailboxes

For example one user has mailbox 16 at extension 16. The other user has mailbox 27 atextension 16. Extension 16 is the personal operator for mailbox 27.
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Old April 20th, 2006   #4 (permalink)
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Calls are transfered to extension 27
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Old April 24th, 2006   #5 (permalink)
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So if user 16 retrieves vmail, is there a button programmed for them to enter vmail and it asks for their vmail box and password? And is the same true for User 27? If not--how do they get their vmail?
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Old April 28th, 2006   #6 (permalink)
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I'am not sure, but if you log into mailbox 27 there are no messages.
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Old May 1st, 2006   #7 (permalink)
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Station 27

There is no physical 27, correct? With Partner mail you should be able to call voicemail from any station and get into vmail box 27 as long as you know the password. When a person calls Station 16, they get voicemail that will drop into 16's mailbox. However if they want to drop it in 27's vmail box, they must dial station 27.---what this means is that when a voicemail is left at vmail box 27--there is no physical station to turn on the vmail light---so you have to check often ---

I am not sure if I am confusing you more or myself---however, call station 27 and leave a message, then retrieve it from any phone. Tell me if it works satisfactorily.

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