Call Forwarding - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

billyd380 · 01-31-2006, 10:31 AM

We have a KX-TD1232c and I am trying to forward an extension to an outside line like a cell phone. Here is what I am doing:

Lift the handset or press SP-PHONE/MONITOR.
For PT: Press FWD/DND.
Dial 6.
Enter a line access code(9 or 81 through 8

.
Dial the phone number.
Dial #.
Confirmation tone and dial tone
Hang up or press SP-PHONE/MONITOR.

All it does is when I transfer a call to the extension it rings at the phone and doesn't forward to my outside line. Is there something else I should have to do?

Thanks for any help,

Bill

***sncsnc*** · 02-12-2006, 04:02 PM

forward to co must be turned on in cos settings

billyd380 · 02-13-2006, 08:32 AM

I have done this and learned it may have something to do that I have centrex lines. What do I need to do differently. Now when I forward the line it will pickup a different line in my system and start to dial the outside number, but when I hang up the transferring phone it disconnects the other line that called the outside line. Does that make sense? If you have any tips for my I would greatly appreciate it.

Thanks,
Bill

***sncsnc*** · 02-13-2006, 12:19 PM

try double 9's like 99x-xxx-xxxx or 9p91-123-4567

billyd380 · 02-13-2006, 03:10 PM

Thats what I have been doing. I tried it with just one 9 and it obviously wouldn't dial out. I just don't know how to get the line that transfers the call to the extension apart from the line that connects the outside line and the incoming line.

***sncsnc*** · 02-22-2006, 02:12 PM

do you have trs set up that will stop toll calls!!

billyd380 · 02-24-2006, 10:24 AM

no trs' are setup. I heard from other people that it could be because I have centrex lines. Any ideas on if I can do anything about that?

Thanks,

Bill

***sncsnc*** · 02-24-2006, 10:43 AM

once you are on a centrex line what access code do you dial
to make a call ?do you have a long distance carrier on you lines?

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