Cnavarro

Riddle me this: If you call in from outside, answer the call, transfer it and then hang up the outside call, does it release?

It could be a trunk timing issue or the CO not sending disconnect signals.

abellim

Hi Cnavarro,

Thanks for your reply. I tried what you mentioned. In the KX-TVM Maintenance Console, I set the Call Transfer No Answer Time to 10 seconds, so when I did what you said, the final extension number rang for 10 seconds and stopped, even though I hanged up the caller phone much earlier.

However, the line was not released for another 30 to 60 seconds (I forgot to time it) even after the phone stopped ringing.

So I would like to know what settings should I pay attention to? I assume that since the KX-TDA200 and KX-TVM50 are designed to work together, they should be able to communicate disconnecting signals?

Thanks again for your time.

sncsnc

that is true and cpc works great provided the c.o. sends the the cpc signal if not you are limited to timers

abellim

Hi sncsnc,

Thanks for the reply.

So can I conclude that I should just leave things as they are now? Because it seems like the call out lines do not really send out cpc signal (there was a time when I used in-band signalling and there was the same problem).

I just thought that using DPT will allow it to recognise the cut-off autonmatically.

In other words, there is no solution to this problem?

Thanks.

abellim

Another slightly unrelated case, is there any settings for filtering of certain frequencies in the kx tda200?

Thanks.

sncsnc

There is a solution cpc genrators on a per line basis ! what type of c.o. are you operating off of ?

sncsnc

a no! but you could try a whole roll of Aluminium Foil I've seen that one done by an end user!

Cnavarro

There's always a solution. The problem is where you are and where I am are not even close

Look around. This is not a PBX problem, but a CO problem. What happened when you called in, transferred the call and hung up from the outside? Do you get a busy, dead silence, or something else? Can the telco deliver disconnect supervision?

These are questions I can't answer from here. Viking Electronics makes a CPC generator.
Again, whether you can import one is a question I don't have an answer for.

Carl

abellim

Hi.

Thanks a lot for the replies.

If you know anything about Malaysia, then you will know that most of the time things are hopeless around here.

sncsnc, I am not able to tell you what type of co I am operating on. It's just the usual telecom line.

Carl, since both you and sncsnc suggest that this is more a CO problem rather than PBX problem, then I will contact the people at Telecom and see what they can do. Not very hopeful though. Haha...

Thanks guys for all the help. I am sure there will be next time. Till then.