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Panasonic Post Questions and Answers about Panasonic systems and products. i.e.: Telephone Hybrid/PBX Systems KX-T, KX-TA, KX-TD Voice Mail Systems KX-TVS, KX-TVA


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Old June 25th, 2009   #1 (permalink)
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Question KX-TDA200 User Account Codes

Dear All,

We recently have installed Panasonic KX-TDA200. We have 8 trunks and 72 extensions. We wanted to implement external dialing using “user account codes” so that employees will be given account codes that they will use from any extension for dialing outside office calls.

Can someone please provide me the step by step guide that I can follow to achieve this? Unfortunately the vendor who had provided the system is unaware of this feature.

We have Panasonic Unified Maintenance Console installed in PC.

Thanks
Farhan
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Old June 25th, 2009   #2 (permalink)
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You don't get step by step instructions in a free forum.

If you have the Unified MC and the manuals, start at 6.3 and get the references for Verification Codes.

Post back when you finish reading, and tell your vendor to do the same.

Carl
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Old June 25th, 2009   #3 (permalink)
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Thank you very much for the response Carl.

I have been provided Documentation CD with this PBX system, from which I studied "Feature Guide" which has mentioned about Verification Codes.
Using PT Programming manual somehow I was able to create verification code.

Now the problem is system accepts every number as a code. For example I have only defined 5454 verification code, but the system accepts all numbers as a code like: 5374, 34, 45784, 5454 etc.

What should I do so that only defined codes to be accepted by the system?

Thanks
Farhan
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Old June 25th, 2009   #4 (permalink)
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Quote:
Originally Posted by farhankazi View Post
Thank you very much for the response Carl.

I have been provided Documentation CD with this PBX system, from which I studied "Feature Guide" which has mentioned about Verification Codes.
Using PT Programming manual somehow I was able to create verification code.

Now the problem is system accepts every number as a code. For example I have only defined 5454 verification code, but the system accepts all numbers as a code like: 5374, 34, 45784, 5454 etc.

What should I do so that only defined codes to be accepted by the system?

Thanks
Farhan
Verification/account codes are done via SYSTEM programming, you will need the software to access this programming on the TDA, though your vendor should be able to program this for you. To use the codes (in the UK) its *47 followed by the verification code, then the tel number. Hope this helps.
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Old June 28th, 2009   #5 (permalink)
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Hi Carl,
Can you please guide me what should I do so that only registered verification codes to be accepted from extensions.

Thanks
Farhan
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Old June 28th, 2009   #6 (permalink)
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Under 2.7.1 COS did you set account codes to Forced?
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Old June 28th, 2009   #7 (permalink)
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what you want is verification codes not account codes. So you have to use TRS so that a user can enter his code and then dial out. Account codes was what it was called in the older systems. I sounds like what you want to do is verification codes so a user can dial a codes and he is able to call out. Forced account codes worn't work for you.
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Old June 29th, 2009   #8 (permalink)
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Carl & RUV thank you for the responses.

Carl: Yes, I have set "Account Code Mode" to "Forced" under "CO & SMDR" -> COS Settings. But still system accepts every number as a valid code.

RUV: How do I use TRS for verification codes?

Regards,
Farhan
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Old June 29th, 2009   #9 (permalink)
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Alright, I sat down with my TAW and figured this out.

First of all, I restricted the extension from dialing anything on a CO line by changing the COS to 2. Then, I set a verified account code 1234 1234 Now, dialing *47 *1234 1234 give me INTERCOM dial tone where I can dial "9" or press a line to make a call. If ya screw it up, you have to start all over and you only get one call.

The COS assigned is 1 via Verified Account Code. It only took me 30 minutes to find the "*"


Carl
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Old July 3rd, 2009   #10 (permalink)
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Thank you very much Carl and RUV
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