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Panasonic Post Questions and Answers about Panasonic systems and products. i.e.: Telephone Hybrid/PBX Systems KX-T, KX-TA, KX-TD Voice Mail Systems KX-TVS, KX-TVA

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Old 06-19-2008, 09:53 AM   #1 (permalink)
warehos
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unable to connect to roaming cellphone (tda200)

ugh, hopefully i can explain this right;

so i have a tda200 in our UK site
when one of our reps with a cell phone travels abroad (e.g. germany) when calling their cellphone from the tda200, it rings for a much longer period of time than normal, then once the person picks up there is a disconnection. this happens with anyones cell phone who travels outside of the UK

this only happens when calling from the office. if i call from my cell phone or any other phone anywhere, there is no problem.

so i can only assume this is a TDA problem, but for the life of me i can't figure out what that problem would be

any thoughts?

thanks!
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Old 06-19-2008, 12:19 PM   #2 (permalink)
OBT
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Sounds more like your phone provider, what lines do you have ISDN or Pstn.
who are you dialing out with,BT?
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Old 06-19-2008, 03:42 PM   #3 (permalink)
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could be the way ars is set up.
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Old 06-23-2008, 10:52 AM   #4 (permalink)
warehos
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Quote:
Originally Posted by OBT View Post
Sounds more like your phone provider, what lines do you have ISDN or Pstn.
who are you dialing out with,BT?

yeah ISDN with BT
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Old 06-23-2008, 02:07 PM   #5 (permalink)
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Are the ISDN units Plug and play with 2 analouge ports, if yes plug a phone directly in to isdn boxs and make a test call, if it does not work its BT fault. can you ring a German mobile from the office?
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