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Old 05-31-2008, 01:06 PM   #1 (permalink)
mangel
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Exclamation KX-TDA100 Maintenance Console software
When I try to connect to the PBX using USB interface with the maintenance console I get this error message:

E000012
The program is not installed correctly.


Configuration:

PBX kx-tda100 MPR ver:3.2.0.02
Maintenance console:ver:GUI-3.2.15
ver:API-3.2.15
USB driver:ver 2.0.0.7
Windows XP O.S

Help me
Last edited by mangel; 05-31-2008 at 01:45 PM.
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Old 05-31-2008, 01:45 PM   #2 (permalink)
mangel
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When I try to connect to the PBX using serial interface RS232c with the maintenance console I get this error message:
EA04101
Cannot open RS port.

Configuration:
PBX kx-tda100 MPR ver:3.2.0.02
Maintenance console:ver:GUI-3.2.15
ver:API-3.2.15
Serial cable tested the same as Panasonic recomend.
Windows XP O.S
Help me
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Old 05-31-2008, 02:09 PM   #3 (permalink)
sncsnc
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reload usb driver
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Old 05-31-2008, 03:57 PM   #4 (permalink)
mangel
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I reload the USB driver,same error message.

E000012
The program is not installed correctly.
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Old 06-01-2008, 05:35 PM   #5 (permalink)
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remove and reload the software or give tech support a call!!
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