TDA200 forward call from Trunk to Trunk - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

oscart · 01-21-2008, 08:23 AM

Hi,
during one of our installations, the customer requested to transfer or forward all income calls from trunk to his mobile, this will be done manually,
what we faced that when the customer transfer the call to trunk, using the *71 group forwarder of external line, the call reach to his mobile, but the caller still waiting for answer from pbx,
seems the connection between the two CO lines are not done.
is there any suggested solution ..

appreciate your assistance.

regards,
Oscar

OBT · 01-21-2008, 09:07 AM

Hi oscart, you have forwarded the ICD group to his mobile, his mobile is ringing and customer is still hearing the ringing tone to system, this is normal, have you answered the mobile, if so what does get on the mobile side. the system has to be allowed to pass on the call externaly, but this must be ok if the call rings the mobile.

***sncsnc*** · 01-21-2008, 09:40 AM

oscar please update your profile to the AE .I will not ask again

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