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Panasonic Post Questions and Answers about Panasonic systems and products. i.e.: Telephone Hybrid/PBX Systems KX-T, KX-TA, KX-TD Voice Mail Systems KX-TVS, KX-TVA

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Old 05-10-2007, 10:25 PM   #1 (permalink)
Karan747
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call-accounting software
hi Everyone

I have this big problem with KX-TES824 systems. Iam using wintariff as the call-accounting software which cannot log calls from USB outlet,my both PC and PABX has USB and i have downloaded wintaroff but after enabling the view of Rad data,i cannot see the log calls....what is so hard here???please explain????

Thanks in Advance
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Old 05-11-2007, 01:10 AM   #2 (permalink)
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Quote:
Originally Posted by Karan747 View Post
hi Everyone

I have this big problem with KX-TES824 systems. Iam using wintariff as the call-accounting software which cannot log calls from USB outlet,my both PC and PABX has USB and i have downloaded wintaroff but after enabling the view of Rad data,i cannot see the log calls....what is so hard here???please explain????

Thanks in Advance
KX-TES824 systems print out log calls from COM-port only.
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Old 05-11-2007, 06:25 AM   #3 (permalink)
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update you profile for your home country!
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Old 05-12-2007, 11:04 AM   #4 (permalink)
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All PBX Panasonic can give out SMDR from RS232 port only (Mike_K is right). Only KX-TDA can give out SMDR from USB with the help of CTI application. For example BLITZ TAPI SMDR and FoneVox support Wintariff.
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Old 05-13-2007, 09:45 PM   #5 (permalink)
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call-accounting software
Ok....thanks,but can i use my laptop which donot has a comport but only USB connection...i.e comport (FemaileB-A)from the PABX KX-TES824 converted from 9pin DB (FemaleB-B) to USB which goes to USB port on my Laptop.......from PABX comport to usb to serial converter which attached to my laptop on the USB port...
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Old 05-13-2007, 10:35 PM   #6 (permalink)
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Yes
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Old 05-19-2007, 04:06 PM   #7 (permalink)
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get a triplite usb to serial adapters
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Old 05-19-2007, 04:29 PM   #8 (permalink)
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yep, if you have a radio shack in your part of the world, you can get them there.
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Last edited by sncsnc : 05-20-2007 at 09:26 PM.
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Old 05-20-2007, 05:30 PM   #9 (permalink)
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call logs
Ok.....this is no good.....i'm using this configuration as below for serial 9pin on KX-TES824....i can't see any data out ....my setings are ok for wintariff. I have used wintariff for KX-TD1232 systems which picks up as soon as i connect,but this is giving me headache

Cable 9x9:

2 <-------> 3
3 <-------> 2
4 <-------> 6
5 <-------> 5
6 <-------> 4
7 <-------> 8
8 <-------> 7

Please help I need to get this going somehow
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Old 05-20-2007, 10:06 PM   #10 (permalink)
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Thumbs up cable
use a proper gendered db-9 cable and a null modem adapter
available in any computer store it works like a charm.
Last edited by KMETECH : 05-20-2007 at 10:10 PM.
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