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| Panasonic Post Questions and Answers about Panasonic systems and products. i.e.: Telephone Hybrid/PBX Systems KX-T, KX-TA, KX-TD Voice Mail Systems KX-TVS, KX-TVA |
| Tags: call, number, outside, problem, transfer |
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 01-20-2007, 05:40 AM | #1 (permalink) | ||||||||
| Junior Member
Rep Power: 0  Country:  |  Call transfer to an Outside Number Problem Hello! every one I have a Panasonic KX-TD1232, TVS50 voice mail and 4 KX-T130 phones. I was able to program the KSU and the voice mail without much problems except that I can't transfer outside calls to an outside tel Number. When I received a call in CEO1, I place the caller in hold, then I press CEO3 +the outside number and then I press TRASNFER, when I hear the other person I hung up. But 1st caller remains in hold. This is the programming steps I did; (001) SPD CODE = 001 XXX XXX-XXXX ( The tel number I want to transfer the call to ) STORE END (201) For Transfer Recall Time = 12 Rings (400) For Outside Line Programming= All Outside Lines Connect. What else could be the problem? Thank you for your time reading this post. Regards | ||||||||
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| 01-21-2007, 07:35 PM | #2 (permalink) | ||||||||
| Senior Member 
Location: Dublin Rep Power: 3 Gender:  Country:  | 1. you dont use the hold button if you want to transfere to an outside line just press transfere ,pick a line dial the number then announce and then hangup. if this doesnt work then you will have to switch on the class of service to allow transfere to co . peter | ||||||||
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| 01-23-2007, 04:06 AM | #3 (permalink) | ||||||||
| Junior Member
Rep Power: 0 Country: | It works but callers they hear a humming noise with eco. Thank you Peter, I did as you suggested but when the caller and the recipient person answer they Continually hear an eco only during the transfer call. Any other ideas? Thank you | ||||||||
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| 01-25-2007, 02:32 AM | #8 (permalink) | ||||||||
| Junior Member
Rep Power: 0 Country: |  The problem continues even with analog land lines Thank you for your time and effort to help, but I have the same problem with analog lines, I changed the CO input to Line 1 into Co input 1 and line 2 into CO 3 and I get the same eco.  | ||||||||
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| 01-25-2007, 09:52 AM | #9 (permalink) | ||||||||
| Moderator   sncsnc is Tired
Location: New England Rep Power: 7 Gender: Country: | there is a conference chip that can be installed that may cut down on echo also have you done any loop current checks on your lines high current will cause all kinds of wierd things ! Last edited by sncsnc; 01-26-2007 at 10:26 AM. | ||||||||
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