KX-tea308 outside line access through another PABX - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

davhumph · 12-05-2006, 01:57 PM

Hi, I wonder if anyone can help with a problem on my new KX-tea308?

The switch is connected to two external lines which are provided by BT (British Telecom) and are called Featureline Compact Lines. They are in essence another PABX located at the telephone exchange. In order to get an outside line you have to dial 9. So if you are trying to get an external line on the Panasonic switch, you have to dial 9 twice. If possible , I would like to change this to having to dial only one 9. I have tried inserting a Host PABX Access Code (programming code 403) for each CO line but it has made no difference. Can anyone help me please?

Ungkee · 12-06-2006, 02:24 AM

CO Line Group Access = 81, 82, 83

If U Confg CO 1 = 81 CO2 & CO3 =82

U Can Dial 81 - 9 - Phone number
or 82 - 9 - Phone Number

Another Way to OutGoing Call with SSD which 99 is on SSD
let say SSD num 11 = 99, to use it Dial * 11 - Phone Num

Badger · 12-06-2006, 03:29 PM

The best way is to program up the ARS on the system to automatically insert the second 9 when dialling externally.

Therefore if you dialled 01234 123456, the system would actually pick the line up, then insert 9 followed by the number. This would in effect send the 9 you want over the featurenet lines

phull_iqbal · 12-08-2006, 10:23 PM

Hi to all
Dear Badger
I am also facing the same problem at one of my customer site. Can you elaborate and expalin the setting for the ARS selection options to dial second 9 automatically.
Thanks

davhumph · 12-09-2006, 12:12 AM

Hi Badger,

Please can I add my support to Phull Iqubal's request for more detail?. I have waded through the ARS section and I find it very complicated. A 'try it see' approach would obviously be one way but I cannot be on site for a while and doing this remotely would obviously be very time consuming.

I am also mystified why inserting 9 at 403 (Host PABX Access Code) did not solved the problem. Any ideas?

Thanks in advance!

***sncsnc*** · 12-10-2006, 08:17 AM

403 will not insert a 9 it will strip the 9 if you have toll resriction running
and do not think 308 has ars correct me if i'm wrong.

i give picky customers soft keys call local and ld 99p or 991p

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