sncsnc

hows the unit work has it got dialogic boards in it! give me an idea what
type of dialer product it is

eyeglaskid

I dont have any idea what that even means..

I want to know what dialer I can use with my TDA200 system. Is Dialogic a board that I need??

phull_iqbal

Hi Sami
Can you write more information about your software and other related to your requirements.

Thanks

eyeglaskid

I am sorry for being so vauge. I havent really settled on any paticular software. I guess my biggest problem is trying to verbalize exactly what I want. Heres a list,

1.) I want it to integrate with my TDA200. Meaning I want it to be able to use the same outgoing lines, have the capability to transfer lines with in the TDA200 extentions, and use the KXT series phones.

2.) Really what I want is to have 4-6 agents on the predictive dialer harvesting leads, and then to be able to transfer those calls to 18-20 "Closers" on the TDA200 system.

is this just wishfull thinking? Am I just pulling at thin air?

VViper

We have used predictive dialling with the TDA200, we use the TAPI inteface and have used custom made software to dial from a database. It Gives you a wrap up time and then makes the next call. You use the log in and out on the phone to start the software. We used it for a call centre that was using crims to do telemarketing. So basically the phone does the dialling for them.