sncsnc

look in list of modifiable prompts and find the prompt you want
to shut off and then do it in mailbox 998 and don't use dept dialing
menu use custom service one!!set all to user prompts one

phull_iqbal

You have to shut off the prompt which is by default enable.for that go for these steps
1. dial the Extension number of the VPS
2.press #6star 998
3. enter password by default 1234
4. Dial 5 and then go for the shut off the prompt generally it may be Welcome to panasonic vps system
After shut off it you have to record then message again
It is solution for your problem
but my suggestions is to use custom service,it will increase the efficiency of the system.

sncsnc

box 998 does not have a password by default
in port service day you should use custom service 1 with custom greeting
one and anywhere it asks put in user prompt one cos setting etc.

If a different night menu is required make it easy make it custom service two custom greeting two still user prompt one

take all extensions and forward busy /no answer to lead voicemail ext.

astrocell

if i phone the vps and go #6*998
then 5 then 1 (edit comp greeting) it says enter comp geeting
no 1 thru 32. what am i suppose to do there?

sncsnc

first anywhere you are asked in programing for prompt type select user 1

I rerecord good morning ,good afternoon, good evening prompts in the
customers voice . welcome to the voice processing system
becomes "you have reached the xyz..... ."

please wait a moment becomes "please hold whilst I try that extension"

then custom dialing menu one becomes if you know your parties extension
please dial it now or press one of the following keys.....

for sales press one
for admin press two
for our company directory press 3
etc.

what normally suits a lot of installs is to have the voicemail pick up
after 5 rings and this one above mode can satisfy both day and night

all phones in the system are call forward busy/no answer to voicemail

PS i don't think the american version even gives you an option
to record a company greeting but maybe i don't have a tvs50 set up shop @ the moment

astrocell

hii only have a small system and minimun needs.I oly want a message to say we are all busy. then i want it to say to speak to ...... press oneto speak to...... press twoand in the night i just want it to say we are closed now , our office hours are please call back then.thats all i needi see that the promps go like this1st 819 Welcome to the VPS2nd 412 Pease enter your persons extention3rd 675 To enter by name, press the hash sign and 14th 274 If you are using a rotary telephone please stay on the line5th 618 to call the operator, press 0so my question is if i change these to say what i want them to say, where would i put 'to speak to .... press one' would i put this under 675? and how do you make it so that when you press one it goes to mailbox no 201 and 2 to 202 and so on.Thanks... if anyone needs help with moblie phones feel free to ask...thanks again

sncsnc

you task custom dialing menu one to do exactly what you
described . do you have a null modem cable connected with
hyperterminal @ vt100 9600 none 8 and 1 and no flow control to the tvp
50

phull_iqbal

it is better togoforthe custom service.
First of all make a flowchart on the paper. After that go the service setting I\in TVPsetup.Make a same flow shart in thatby dragging the icon
After that record the message
Make another customer service for the time control and diiferent forthe day control
It is opnion

sncsnc

was that any help astro?