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Panasonic Post Questions and Answers about Panasonic systems and products. i.e.: Telephone Hybrid/PBX Systems KX-T, KX-TA, KX-TD Voice Mail Systems KX-TVS, KX-TVA

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Old 05-22-2006, 03:53 PM   #1 (permalink)
mrsym0r
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KXT-VM50 DTMF strings

Hi all,

I'm in the process of trying to make a Panasonic KXT-VM50 voicemail system work on an LG-Nortel IP-LDK-50 PBX, but I'm having some trouble deciphering what the inband signalling terms mean.

On the LG-Nortel switch, the following events will be sent to a voicemail:

PUT MAIL (when someone has called an extn, and it has forwarded to voicemail)

GET MAIL (when someone has new messages, and is dialling the voicemail to retrieve them)

BUSY (if the voicemail transfers to an extension, and this extension is busy)

NO ANSWER (if the voicemail transfers to an extension, and this extension doesn't answer)

ERROR (if the voicemail transfers to an extension, and the number is invalid)

DND (if the voicemail transfers to an extension which is in do not disturb mode)

DISCONNECT (when someone who is currently "in" the voicemail disconnects)

-------------------------------------------------------------------------

In the panasonic voicemail system, however, the dtmf strings ('inband signalling') has the following:

ringback
busy
reorder
DND
answer
forward to VM ringing
forward to VM busy
forward to other extension
confirmation
disconnect
-------------------------------------------------------------------------

has anybody ever tried getting a panasonic voicemail integrated with inband signalling on a non-panasonic PBX? Some of these panasonic inband signalling names (like busy, DND, forward to VM ringing, disconnect) are easily identifiable, but the others have me somewhat confused.


-Simon
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Old 05-22-2006, 04:17 PM   #2 (permalink)
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in the nutshell if you have the tvs or tvm setup for inband
you will have to forward an ext busy/na to vm huntgroup
if you can get the an ext to pulse out #6XXX or #6xxxx depending
on you numbering plan the tvs will handle the call accordingly
having said that now if you can light a light and turn
off lights from an analog ext on you nortel you put those on
and off code in the message on and off sequence area of dialing parameters and thats it so you need to do !

so my question to you is does the nortel outpulse follow id info
to a analog port that has been flag as a voicemail port and if so what
digits does it send can you get it to send a #6 befor the followon id?
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Old 05-22-2006, 04:24 PM   #3 (permalink)
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I can make 1-9, * or # be forwarded either prefixing the extension number (#6XXX) or suffixing the extension number (XXX#6) be sent from the PBX.

I'm just a bit confused as to the terms that panasonic are using in their voicemail to describe these various functions; for example, the 'get mail' string that the PBX can send, doesn't appear to be listed in the voicemail's inband signalling.
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Old 05-22-2006, 04:31 PM   #4 (permalink)
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#6*XXX or XXXX would be the equivilent of getmail I guess

like you dial the voicemail ext the tvs answers and you key in #6*
plus your ext number and she says enter your password followed by the pound sign!
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