 February 10th, 2004 | #2 (permalink) | ||||||||
| Junior Member
Location: Cental Valley- The Toilet of California Rep Power: 0  | coworker humor - a.k.a. the Splinters and Slagburn Show! One of the guys I work with, mid 40's lives with his parants, is arguing with his dad in our office about getting recipes to make dog food.  I can't believe I have to hear this. My life is a living HELL  | ||||||||
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| February 10th, 2004 | #6 (permalink) | ||||||||
| Junior Member 
Rep Power: 7  | wait ... wait .... i got another one. Same guy, mind you. "Hyperterminal is Down, I repeat Hyperterminal is Down" This was called into our IS dept. The reason was because this certain tech could not dial in. However, this person being our LEAD tech. didn't check the dialtone to the modem. LOL ... I'm sure our IS dept, replayed this many times with constent laughter.  | ||||||||
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| February 11th, 2004 | #9 (permalink) | ||||||||
| Junior Member
Location: Ohio Rep Power: 8 | SEB (site event buffer) Installations We have two buildings, I can only be one place at a time. Project Mgr called because a modem on a machine wouldnt work, a tech looked at it and said the modem was dead so he replaced the moden and it still didnt work. Proj. Mgr thinks it's the line because the tech tells him thats what it has to be. I called the tech and told him to take an analog phone out there to see if he gets a dial tone, nope, no dial tone. He cannot figure it out. He put about 10 hours into it so far... I go down there to find the cord coming outta the machine about 4 feet and then it connects to a coupler in plain site and then from there goes to a beam in the wall 4 feet away. The coupler is broken in half and is about 4 inches from the other piece. Hmmm, wonder why this didnt work? DUH! | ||||||||
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| February 11th, 2004 | #10 (permalink) | ||||||||
| Guest
| The users see an ACD demonstration and beg, plead and whine until this "perfect solution" is installed in their dept. It is supposed to be the panacea that will fix all of their problems. Manager for the dept becomes "an expert" on ACD. Telecom dept installs it and even holds training classes that users (including manager!) attend, and might I add, not pay much attention to; after all, this is a simple idea and they've heard and seen so much about it that they all "know " exactly how it works. Just let 'em at it! About lunctime of the first day in service, dept manager calls Telecom dept to report that people are calling the "main number " (ACD-DN) and IT's RINGING ALL OVER THE PLACE!!! First it rings agent #1; then agent #2 gets a call, then agent 3. etc!!! It's gone wild!!! He's making test calls and it rings all over !!! Fix this thing! We cant have this! Um, It's called Automatic Call Distribution.... | ||||||||
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