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| Off Topic - Humor/Jokes Hang Out, Humor, Jokes and Off Topic posts |
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| Off Topic - Humor/Jokes Hang Out, Humor, Jokes and Off Topic posts |
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 04-18-2007, 12:03 PM | #1 (permalink) | ||||||||
| Moderator   papa-bear is suffering from a pad thai lunch
Location: @home Rep Power: 8  Gender:  Country:  | help finding... Last year someone posted an old guide on telephone etiquette. I did a search and could not find it. Anyone here know where it might be? thx papa-bear | ||||||||
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| 04-18-2007, 12:13 PM | #2 (permalink) | ||||||||
| Senior Member   Lmo has no status.
Rep Power: 7 | uh-oh. The Bear needs to teach telephone etiquette. These links might help, though they are probably not what you were referring to. http://www.fullerton.edu/it/services...uetteguide.asp or http://mt.essortment.com/telephoneetique_rbpa.htm | ||||||||
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| 04-18-2007, 02:43 PM | #3 (permalink) | ||||||||
| Moderator papa-bear is suffering from a pad thai lunch
Location: @home Rep Power: 8 Gender: Country: | Good links but not quite. We are in the process of setting up a 311 call center and one of the folks here has some old operator posters up so I thought it would fit right in. | ||||||||
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| 04-19-2007, 09:53 AM | #4 (permalink) | ||||||||
| Senior Member  Archibald J. Cox has no status.
Location: Where the hell is Tiverton, Ontario (CANADA)?!?! Rep Power: 6 Gender: Country:   | I know what you're talking about, I just have to remember where it is. In the meantime, watch this: http://www.archive.org/details/HowtoUse1927 __________________ Here's to our wives and lovers --- May they never meet. | ||||||||
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| 04-19-2007, 10:50 AM | #6 (permalink) | ||||||||
| Moderator papa-bear is suffering from a pad thai lunch
Location: @home Rep Power: 8 Gender: Country: | Have a copy of the first one. Wanted to post it with our training documentation but the idea was shot down  The second one is the one I was thinking about, though not exactly as I remembered it but I am getting old so I think I am allowed to forget some things  Thanks Arch! | ||||||||
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