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Old 10-04-2006, 12:21 PM   #41 (permalink)
rwhite
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When comparing vendors two main items always surface- price and performance. You can't have one without the other.
D, you seem to paint all customer/vendor interactions as adversarial. That's not the case. While we will always try to get the best price possible we fully realize that unless the vendor makes a reasonable profit he won't be there when needed.
More "public" input? Please.....Average Joe Public would be bored sh!tless in a matter of minutes.
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Old 10-04-2006, 03:14 PM   #42 (permalink)
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I've just re-read this whole thread. I think we're feeding something that lives under bridges and eats billy goats...
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Old 10-04-2006, 07:06 PM   #43 (permalink)
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Quote:
Originally Posted by MSYoung
I started with the Bell System in 1968 and went from there to AT&T/Lucent/Avaya/Avaya Business Partner finally retiring from that industry last year. My job during most of that time was the installation, maintenance, modification, programming, and upgrading of phone systems with 500-20,000 phones. I have provided field support up to Avaya tier 3 level and have worked on 100's of switches. I said all that to counter your comment of "without the proper exposure to experiences
Cool and such a huge network you can manage them, may i know that how many years you have been working with Avaya brands ? And also you seem to attend it's training before in order to know such deep stuffs. From the statement you stated, i really envy you coz things back in my place is different situation and it's entirely opposite. Pricing that counts.

So that's why Alcatel is so popular in Asia due to it's good pricing and it's features pack and maybe you can state the rough cost of your maintenance and i can estimate the price different. Coz i have some friends working in US as Alcatel 4400 System administrator and maintaining quite a huge one but users should not be any different from your size. That's the reason why Avaya is not very popular in my place and mostly used by US factories or companies like Intel.

Alcatel is quite good coz i have colleagues actually install Avaya systems coz i'm more towards certain brands and my colleagues often get feedbacks like yours. So i don't see anything that sounds fishy and maintaining people like you it's very expensive in my country so which is not appropriate.
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Old 10-05-2006, 07:45 AM   #44 (permalink)
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Quote:
Originally Posted by monkeylizard
I've just re-read this whole thread. I think we're feeding something that lives under bridges and eats billy goats...
I was thinking the same thing so I researched it - turns out I'm more of a troll than this guy.

Quote:
In Internet terminology, a troll is often someone who comes into an established community such as an online discussion forum, and posts inflammatory, rude, repetitive or offensive messages designed intentionally to annoy or antagonize the existing members or disrupt the flow of discussion, including the personal attack of calling others trolls.
The last post reveals a lot about what the various issues are -
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Old 10-05-2006, 08:29 AM   #45 (permalink)
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Lol, never mind about that, anyway that's what debates are always about. Trolls bashing around and full of constructive arguments. Anyway just back the the real case of my question,

I wonder how the author earns from setting up this site. Seems to be really well done. And freelance PBX engineer jobs is quite good but most big companies won't allow such things due to certain protocols but it helps them to earn side incomes which is good. Overall the setup of the site is good, guess that i still need to learn more from RixRide.Anyway i really respect him for all the stuffs he has done.

I wish i can contribute to help out this community like he did. And perhaps can i have a look at your profile RixRide ? And where can i find them. Like to know more about you and your experiences in this field.
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Old 10-05-2006, 08:33 AM   #46 (permalink)
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LOL!!!
Rix, two new friends in a week.
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Old 10-05-2006, 08:59 AM   #47 (permalink)
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I really can't add much to the last couple of posts (Especially Slags...except to say: Move over brother, your on my side of this bridge)

I would fully agree with MS's comments on the pay v. job description. I no longer deal directly with the PBX Admin side (which is where my formal Telecom training is) but have moved to a transitional "grey" area of Telephone/PC support (PC support is my OTHER field of fromal training) and as such I am paid on a floating scale dictated by the industry. What does this mean? They've taken the "average" of the Telecom Admin across the industry and the average of PC tech across the industry and combined both to pay my salary scale (of which I sit in the high midle 5 figures).
Because of this scale, I am well aware of what my job responsablilities are and DO get paid accordingly. In fact I'm paid for WHAT I do, not for how much I know. If I don't know an answer to a problem, I frequent either this or the PC board I belong to (dependant on the trouble) to find an answer. My company is WELL aware that this is how I gain my knowledge and answers when my formal training has fallen short, and has no issue with it.
D, however has experessed that "things are different" in the country he is working, and, I can understand that, as most of us are use to working in the captilistic envornment that is North America (US and Canada). I would be currious to know what country you are working in, D, if your willing to share that information. Just country, no need to give full details such as town/copmany etc.-We've people for all over the world (though some have "disappeared" as of late-Icy from Iceland for instance), and perhaps we can have some insight from others of your countrymen/women who are currently lurking, or even from folks on this board who have done business in your country in the past.
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Old 10-05-2006, 11:04 AM   #48 (permalink)
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curious, from dennooze's last question, is this fishing for information to hack the board?
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Old 10-05-2006, 12:17 PM   #49 (permalink)
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Quote:
Originally Posted by dennooze
So that's why Alcatel is so popular in Asia due to it's good pricing and it's features pack and maybe you can state the rough cost of your maintenance and i can estimate the price different. Coz i have some friends working in US as Alcatel 4400 System administrator and maintaining quite a huge one but users should not be any different from your size. That's the reason why Avaya is not very popular in my place and mostly used by US factories or companies like Intel.

Alcatel is quite good coz i have colleagues actually install Avaya systems coz i'm more towards certain brands and my colleagues often get feedbacks like yours. So i don't see anything that sounds fishy and maintaining people like you it's very expensive in my country so which is not appropriate.
It really does not matter how good the price of equipment is when you are talking about replacing an existing network. The PBX's I deal with are scattered all across the US, from the East Coast to Hawaii and they are networked together so that a person just dials the four digit station number and can get anyone, anywhere. To replace all this with another brand would cost millions. Alcatel is not that well known here and finding techs to work on this large a network would be very difficult. Avaya trained people are easy to find.

As far as it being expensive to have trained people available to work on the systems, you get what you pay for.
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Old 10-05-2006, 01:35 PM   #50 (permalink)
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Just looked in the Alcatel forum and dennooze has been answering questions there. Seems to know the system though I am no authority because I barely know how to spell Alcatel.
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