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Old October 3rd, 2006   #1 (permalink)
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Cool Nortel Option 11C 25.40B with Octel
Hi all,

I have an Octel with an Option11C. The Octel is using Xfer mailboxes to hit an ACD Q that is NCFW out of the system via dialing AC2 which is 8. 949 is one of the SPNs that are programmed. The SPN is programmed as 9 pointing to an rli.

This sometimes works and other times it fails. Can any one tell me why?

Your help will keep me sane!

Mel
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Old October 25th, 2006   #2 (permalink)
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Ensure that all trunk members of the system can access that particular rli
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