911 Problems HELP! - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

westie · 10-26-2005, 10:25 AM

I have an Opt 11 with Succession 3, that was recently upgraded. I got a call from the customer complaining of a false 911 call. We have EAS turned on and this is the HSt record I got. Any idea's ?

EXPDATA: 911 CALL RECORD
% TIME: 12:04:12 OCT 25, 2005
% CUST: 0
% NAME:

% ORIG RTMB: 96-4 ACOD:4999800 GENERAL In Bound DID

% CALLING# RCV: 269-537-2027

% CALLING# COMP: 4999800

% TER RTMB: 96-13 ACOD: 4999801 GENERAL Out Bound COT

% CALLED# SENT: 911

% CALLING# SENT: 269-537-2027
%
% OSN0000 RECORD END

MI 269 537 AS 2518 LUCRE, INC. NILES GDRPMIIV1MD

Pirates_Ghost · 10-26-2005, 10:34 AM

What do those numbers belong to? Is it perhaps a modem or VM outcalling?
Or, can you trace a call from this persons desk to see what they dialed?

westie · 10-28-2005, 05:56 PM

Quote:

Originally Posted by Pirates_Ghost

What do those numbers belong to? Is it perhaps a modem or VM outcalling?
Or, can you trace a call from this persons desk to see what they dialed?

The incoming CLID and Outgoing CLID are the same AND it id triggering a 911 call to the local PSAP. The Clid I traced back to a Telemarket Company in Niles MI. I just want to know how this is happening. We have our Opt 11 locked down for any known fraud. I'm thinking this is a layer 3 hack in the PRI message stream. This is just a theory on my part.

PP · 10-28-2005, 06:32 PM

I WOULD LOOK IN THE CDR AND SEE IF YOU HAVE A CALL FOR THAT DATE AND TIME, SOUNDS LIKE THEY DIALED A DID NUMBER AND IT WAS OFFSITE FORWARDED TO 911

PP · 10-28-2005, 06:43 PM

ALSO TRY REPOSTING THIS IN THE MERIDIAN FORUM YOU MAY GET SOME MORE IDEA'S

**Fletch** · 10-28-2005, 09:33 PM

You had a 911 Inbound call on TN 96 4 from a origination point that reported 269-537-2027 as it's CLID.

Yes, that's right. Someone routed YOU a 911 call.
Check with the CO. looks like someone goofed in the CO translations.

This happened a few years back in NYC and all Midtown 911 was routed to a Bank for a few hours. The story that I saw printed was that a Verizon tech was making a translation change at the CO, and either updated the wrong tables, or was in the wrong switch. I'm sure that this happens once in a while, but is usually caught right away.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Printing problems from Symposium 4	PBXrookie	Meridian Systems	3	12-02-2003 02:33 PM
Problems with PBX	KrisK	Technology Chat	4	08-25-2003 02:29 PM
CLID problems	lis	Meridian Systems	3	06-24-2003 04:33 AM
Problems with Co trunk again!	bibendum	Meridian Systems	4	12-05-2002 10:44 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)