2000 ips software upgrade problem - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

phadobas · 07-31-2005, 08:31 PM

I currently have 3200 series, R6.1, and want to upgrade to R8. I know it will require database conversion, but I couldn't even get to that point.
I backed up everything, and started the process.
First you have to load the disks to your PC computer, then define your connection and baud rate to the PBX, and once all set, it wants to load from the PC to the PBX. This is where it bogs down; "unable to load software files".
I don't know what's the problem. I tested my serial connection to the pbx before, works just fine. I also had the "sense" wheel set to 6 and also tried 7, but both gave the same problem.

Any ideas?

jhenke · 08-01-2005, 07:24 AM

look at SW2 (Piano Keys) on the CPU card. I bet that switch 4 is on. It needs to be set to off for the RS-232C connection. Try changing switch four to off and then start again.

mextera · 08-02-2005, 12:55 PM

jhenke is correct, check the dip switch and be sure that all are off for sw load. Also CM 40 must be at default and no PW on the switch. These are just some of the things I've encountered.

mextera

mextera · 08-04-2005, 12:23 PM

what type of RS232 connection do you have if not a hard rs232 then you will have problems.

Mextera

phadobas · 08-06-2005, 08:19 PM

It worked!
I changed to IPS Reg Wizard 1.0.0.8 (before I used ver 1.0.0.6)
I disabled the password.
I used direct serial connection from PC to PBX (before I used a fiber converter).

After I changed these 3 things, it worked like wonder.

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