ron4ron

Hi Jason,
Welcome to the board. We'll try and help you as much as we can ..
First of all I know of no dictionary other than maybe Newtons Telcom
Dictionary... Remember that PBX's are proprietary equipment and with that comes proprietary terminologys. LEN is NEC lingo for line equipment number ... other pbx's call it something different!

Hunting is universal to all PBXs... you call a number if it's busy it "rolls over" to the next number in the hunt group.

Pick is a "call pickup group" a group of phones can pick up a ringing line by pushing the pick button.

I think a trip to Dallas NEC training school would do you a world of good. They allow end users to attend the same schools as the nec certified techs.

http://www.necunifiedsolutions.com/c...erSupport.asp?


hope this helped
Ron

Chas2002

To go along with ron..

LEN = Line Equipment Number, TN = Terminal Number (Nortel), Port = Port number on Key Systems and all of these fall under the heading of Equipment Resource whereas, a Station Resource indicates the Telephone or instrument connected. This also identifys your cabling; Equipment Cabling is connected to the switch and 'x-connected' to Station cabling.

Hunting: (2) Types, Linear and Round Robbin. Hunt takes effect when a dialed number is in-use.
Example of Linear: Caller dials 2000 (It's in-use), 2000 hunts to 2100 (It's in use), 2100 hunts to 2200 (It's in-use and is the last number in the hunt group. Caller will receive treatment.

Example of RR: Same as above, but 2200 hunts back to 2000.

Related to Hunt is FNA (Forward No Answer). Same as above except that 2000 will ring for a set number of rings (say 4 rings), if not answered it forwards to another extension (Operator, Voicemail DN, etc.)

Pickup Group is related to 'sets':
Set A "multi-line" phone, Primary #: 2000
Set B "multi-line" phone, Primary #: 2100
Set C "single-line' phone, #: 2200
All phones would be within ear-shot of each other. If the employee at 2000 hears the phone ringing in the adjacent office for 2100. He/she could activate Call Pickup and that call for 2100 will come to the 2000 set.

I'm currently adding all the software features to the encylopedia on the nortel portal.

Post back with any questions..
Chas2002

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fcox3rd

My advice would be to find a local NEC vender to help. The 2000 is a great switch, it is my favorite. The problem is until you know the 2000 you could possibly suffer alot of headaches. The first thing you want to do is make a good backup. If you don,t know where any local NEC venders are at post your location and I will point you to them. Or you can go to www.cng.nec.com and look up vendors.

Azurefog

Ok, Here's a question....

Is there an easy way to do a listup of DID as associated with the 3 digit code and Extension number? I have run a DID listup from Matworx, but the data is meaningless to me... I know I can go in on command 7601 and 7602 and choose 001 and then incriment to get the extensions, but that doesn't do me any good for the actual phone number...

Thanks!
Jason

Chas2002

Azure - What system are we talking about?

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Paiscool

of the DID's,depends on what you are looking for.For instance,In most DID cases(Whether it is Analog DID's or ISDN PRI) the number of digits inpulsed would be equal to the length of the station number.This is not always the case but is often the way it is configured.For instance,Lets say I buy a block of 200 numbers,say 321-0200 to 321-0399.My extension numbers are 3 digit numbers from 200 to 399.The CO would normally inpulse in only the 3 digits 200-399 when an incoming call comes in.Thsi is one way.There are other ways of digit manipulation for DID calls depending on the range of station numbers utilized within the PBX and the actual block of numbers assigned by the CO.
It would help if you could identify what type of extension numbers you are using and what the CO has assigned you as to what commands to go to in the IVS2 to find the info you like.
I work for NEC Unified and I will be happy to assist.My email is Paubrecht@NECUnified.com

Azurefog

Ok, the system is a NEAX 2000 IVS2. We use 4 digit extensions. Our numbers work like so:

Inbound number on the PRI 3 digit number extension #
555-5555 001 1000
555-5556 002 1001
etc, etc, etc...

My problem is that ours looks more like this:

555-5555 234 1562
555-5556 126 2368
555-5557 432 3245


As you can see most of our numbers have been assigned somewhat haphazardly. I know that I can go into the MOC terminal and use the 76xx commands for DID numbers. I know that the 7600 is used to assign the range of 3 digit numbers. (I do not know what to call the 3 digit numbers) I know that 7601 is day mode assignment and 7602 is night mode assignment. I do a DID assignment like so:

COMMAND=7601
7601>120
7601>120:NONE-
( ^^ - Don't know what this 3 digit number is called. I know that bridges between the incoming number and the extension.)

Then I type the extension I want the DID assoiated with and press F2 and magic happens and it works.

I have a listup that I captured in MOC of the 3 digit numbers and the extensions. It looks like this:

3 digit code Extension DID #
001 NONE
002 NONE
003 1500
004 1210
005 AB01
006 1908
007 1902
008 1515
009 1900
010 1972
011 1932
012 1914
013 1853
014 1410

What I'm missing is the 3rd column - the actual 7 digit number of the Direct Dial... I can go through all the company phone lists and copy down the DID #'s for everyone and then go through my listup and type them in, but it seems to me that there has to be an easier way, or am I just up a creek because of the lack of documentation???

Thanks!
Jason

ron4ron

Jason,
in order to understand your switch ... you need to have a basic understanding of a few nec commands and terminologys.

command ten (very important) this tells you what station (phone number)
is assigned to what len.
a command ten listup looks like this

COMMAND=10
10>000
10>000:F8530-
10>001:F8531-
10>002:F8532-
10>003:F8533-
10>004:F8534-
10>005:F8535-
10>006:F8536-
10>007:F8537-
10>008:F8538-
10>009:F8539-
10>

the three digit number is the len ...it correspondes to a port (little light on a card) and card slot in the physical pbx.

the 4 digit number is a station (phone number / extension ) assigned to that port ... F is a dterm
do a len listup in matworx

DID ... you purchase did numbers from the phone company .. and as paiscool said ...they inpulse digits to you... you need to call you local phone company and ask them the range of DID numbers that you own ...
you need to know how many digits they are sending you.(three maybe)

your command 76 is a digit conversion program ...it recieves the inpulsed digits from the phone company and redirects them to the station( extension) of your choosing ..

do you have a command manual ?

I'll send you a pdf if needed.

hope this helped
ron

Azurefog

So, the 3 digit number that I put in the 7601 command and then associate with the extension is the inpulse from the phone company? It's all becoming clear now well, sorta...
I do have a command manual, but it's not the cleares thing in the world.... I really need a glossary of NEC PBX terminology... On the plus side my PBX tech from the local phone vendor is coming out here on Monday to spend the day with me and teach me as much as he can fit in my head in one day...


Thanks!
Jason