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Old 07-09-2007, 03:29 PM   #1 (permalink)
phoneguy94
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Upgrade firmware on Dterm IP phones

I have a 2400 with a mix of digital and IP phones. Some IP phone displays go blank about once every 3 weeks and the display only comes back after I reset the phone.

Will upgrading firmware fix this problem? If so, how do you upgrade the firmware. I am currently running:
Software -P2PW 01.24
Hardware -01.40
Thanks
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Old 07-15-2007, 11:36 AM   #2 (permalink)
zagnut
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Off of NTACs website -

downloads/IP-Terminals-PBX/How to upgrade Flash Rom for IP Phones on Neax2000 IPS and Neax2400 IPX

It's pretty easy - you can even set up automatic updates (so you don't have to physically touch each phone). With new releases, I usually manually update 10-15 phones, and make sure the update doesn't induce some new NEC wackiness. Then after a week or two, I'll push the upgrade to the remaining phones.

For giggles, call NTAC and say that you're having issues paging through the IP phones
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