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Old February 5th, 2010   #1 (permalink)
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need help programming a speed dial

I'm a newbie at this IPS2000 programming stuff and could use some basic instructions on programming speed dial keys on Dterm Series I and IP. I should mention that I know my way around the IPX2400 better than the IPS2000.

So, I'd like to program a simple speed dial to our voicemail pilot number. I'm using Matworx 13.0.1. Do I use key data assignment tab in the Station Assignment option? or do I use MOC? and then what...
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Old February 5th, 2010   #2 (permalink)
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Personally I would always use MOC. Reason is you know what you are doing and the GUI isn't just changing things behind your back!

First question is, has the user got any memories to programme the speed dial in to? This is where it gets messy! The problem is, there is no fixed basis for assigning memory blocks. You assign a setting which basically states a start address, whether the user can store numbers themselves and how many blocks of 10 numbers they get! Now that doesn't sound so bad but there is no fixed protocol on where to start, or in what order you assign them or anything else for that matter! What's more you can assign two (or more) stations the same blocks, or assign overlapping blocks (so memory 21 on one phone is memory 01 on another for example).

All that said. command 73 in Moc mode is where the memory blocks are assigned. If your station already has an assignment, that makes it easier. Make a note of that number and wait till I get past the next bit. If the station in question doesn't have an allocation in Cmd 73, you will have to allocate one, There is no short cut, you will have to step through each extension and find the highest number! so say the highest number you find is 224003 then the next available (unused) area would be 227XXX because the 224 is the start (memories 2240 to 2249) and the last for that user would be 2269 as the last two digits were 03 meaning 30 memories!

Complex isn't it!

Ok So you have allocated memory blocks to the station! If you want those under Dterm keys then you have to programme the keys in Cmd 9000 to be F11XX where XX is the memory block. (note if the memory block matches the key number then it can also be used as a BLF key if you assign an extension number to the speed dial, However the memory block has to be double assigned in Cmd 94)

If you want to programme the actual number from Moc mode then you need command 74Y where Y=0 for the actual number and Y=1 allows you to programme a name against that. So if you had allocated for example a memory block 227003 then to programme the first memory block, you would put in 740>2270>Number, note if this was an outside number it would be "Access code" (usually 9) "," (the comma is a required seperator between the access code and the number dialled) "number to dial". Or if simply an extension number then just that! Again note for the eleventh number in the example above it would be 2280!

Hope this helps!

Last edited by R4+Z; February 5th, 2010 at 11:35 AM.
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Old February 5th, 2010   #3 (permalink)
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Oh oh

Just noticed the Voicemail pilot number part of your post!

Why aren't you just using the message key? Or am I missing something?
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Old February 8th, 2010   #4 (permalink)
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Please tell me more about the message key. How does that work ?
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Old February 8th, 2010   #5 (permalink)
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Cmd 5115 de tennant number de VM pilot number. When this is set, simply pressing the message key on the Dterm will take you to the voicemail if there is a message waiting light on (assuming it was set by the VM and isn't a dterm to dterm message)
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