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Old 10-14-2008, 06:29 PM   #1 (permalink)
Speedline
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Voicemail issue on 1 extension

I have 1 extension that I can't set voicemail on. When I try going into E6xx and set anything for that extension, it gives me a data error. I did some digging and found an old thread about callback queuing being enabled for that extension and that I had to get the access code for A005 to turn it off. I'm not sure how to do this as CM20x returns None for all of the A data lists. Any ideas?
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Old 10-14-2008, 09:27 PM   #2 (permalink)
R4+Z
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I hate to state the obvious but if you can't find the code simply create a new one!!!!!!

Alternatively as it's a cancel code have you checked the entries beginning with a # (B) as the usual protocol is * to set and # to cancel.
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Old 10-15-2008, 12:19 PM   #3 (permalink)
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Good point. I got it all fixed up, thanks. In case anyone with the same problem sees this, I used CM29 to find that we were using numbering plan 1. I then used CM20 Y=1 to set code 9 to A005.
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Old 10-16-2008, 11:42 AM   #4 (permalink)
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Nice pickup well done on realising you were using 201 rather than 200 big pat on the back due there!!!!!
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