Voicemail issue on 1 extension - VoIP / PBX Info Forum for Avaya / Nortel, Cisco, ShoreTel, Panasonic and other manufactuers Tech Tips Community

Speedline · October 14th, 2008

I have 1 extension that I can't set voicemail on. When I try going into E6xx and set anything for that extension, it gives me a data error. I did some digging and found an old thread about callback queuing being enabled for that extension and that I had to get the access code for A005 to turn it off. I'm not sure how to do this as CM20x returns None for all of the A data lists. Any ideas?

R4+Z · October 14th, 2008

I hate to state the obvious but if you can't find the code simply create a new one!!!!!!

Alternatively as it's a cancel code have you checked the entries beginning with a # (B) as the usual protocol is * to set and # to cancel.

Speedline · October 15th, 2008

Good point. I got it all fixed up, thanks. In case anyone with the same problem sees this, I used CM29 to find that we were using numbering plan 1. I then used CM20 Y=1 to set code 9 to A005.

R4+Z · October 16th, 2008

Nice pickup well done on realising you were using 201 rather than 200 big pat on the back due there!!!!!

dmad · November 24th, 2008

I agree - I would have been scatching my head a few minutes over that one, as hardly anyone ever uses more than one number plan (although I have seen it on multi-tenant systems).

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Voicemail on Specific Extension Not Working	cds879	Inter-Tel	3	September 26th, 2008 06:22 AM
Voicemail with no extension	ckehl	Comdial	2	April 12th, 2008 11:04 PM
One extension will not ring to voicemail	NewToshibaUser	Toshiba	3	March 25th, 2008 10:58 AM
Voicemail to Email issue	NTN-User	Inter-Tel	1	February 24th, 2007 02:56 AM
Setup of 'vitrual extension' that goes right to voicemail	aksalesit	NEAX 2000 IVS(2)/ IPS	3	November 10th, 2006 08:49 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)