neax 2000 IVS - PBX Info :: Your Free PBX, PABX and Telephone Information Resource

SDeck · 05-28-2006, 11:30 PM

Hi folks
Just set up Automated Attendant on a 2000 IVS. Problem: after being transferred to station number, CO call will not stop ringing even after timed out or calling party hangs up. Been through the manuals a number of times but can't put my finger on this one. If CO call gets transferred manually to another station, system will recall normally. Also I'm using a VM system through call forwarding no answer/busy line, and this also does not recognize AA call (but VM works fine otherwise). I've looked at cmmd 3032,08 359,410 39.
Anybody been there?

SDeck · 05-31-2006, 12:01 PM

Solution: Give voicemail line number incoming co call access thru cmmd. 1201.

R4+Z · 06-01-2006, 02:26 AM

Sorry I'm at a loss to understand this. Cmd 1201 is for outgoing restriction class not incomming. Even so this command shouldn't affect the auto attendant. It sounded more like the VM wasn't set up properly for blind transfer but not knowing your config I didn't want to comment.

SDeck · 12-07-2006, 03:27 PM

Cmmd 1201 can restrict both in and outgoing calls, e.g. cmmd.3554 and 3564 restricts RCD or level 4 in 1201.

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