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Old August 17th, 2005   #1 (permalink)
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I have the following strange Mitel errors on my SX-200L LW16. it's a hotel which has been running fine for a while. We have PMS integration. Here are the log entries:

Main control was reset due to parity failure
RAM Parity error at address = 0001CA

Main control was reset due to parity failure
RAM Parity error at address = 00801A

Main control trace back at address = 022768
disk drive.init_seek : 40

Main control trace back at address = 0224E4
disk driv.send_command:60

Main control trace back at address = 039CAE
prn.util.print_controller:1E

Main control trace back at address = 0398B2
prn.util.dispatcher_incoming_event :1C

PFT Sense passed at 00 00 08 00
Bay has cut back Alarm Code = 122

Main control was reset due to parity failure
RAM Parity error at address = 0001CA

Main Control was reset due to software error
exception = illegal at address - 01CABA

PFT Sense passed at 00 00 08 00
Bay has cut back Alarm Code = 122

Main control was reset due to parity failure
RAM Parity error at address = 0001EA

Any ideas what this could be? Thanks for your help
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Old September 18th, 2005   #2 (permalink)
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Your system is experiencing corrupted memory faults which in turn will force the system to reboot (reload). The trace back is due to a corrupted memory location. This can be caused by a bad disk read or defective memory itself. Three areas to check. The diskettes are my first inclination, the memory on the MCC is my second and thirdly (less likely of the three) is the MCC itself.

Fatal exceptions are caused from one of two issues;

1. your disk set (one of the two but usually not both) has begun "thinning" that diskettes eventually fall pray to. The system is constantly reading/writing to this diskette pair whenever a change in feature or service is made. This means each checkin/checkout, dnd, msg lamp, wake up call, etc. is captured to diskette so the system remains current during a reboot. You may find a replacement drive pair is in your cards as well.

* force a backup to a "CLEAN" diskette set.

OR,
2. your memory daughter board is not 100% seated (unlikely) or this module has lived the good life and requires replacement. It may be the MCC but this is least likely.



SUMMARY - these are staged options and unless the previous proves ineffective, do not continue on.
1. replace your disk set with a "very clean ... like new" pair.
2. replace the MEM module on the MCC.
3. replace the MCC { ouch$ }



hopin' this helps,
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Old September 18th, 2005   #3 (permalink)
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Replace your MEM Board and/or MCC

4 meg memory mod replaced, no problems since.
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