floppy1

Yes I know, the problem is that in day mode I dont want it to overflow. Not only that but if I were to use this as a nignt answer point to VM there would be several rings before VM picked up.

floppy1

found a way to do it.
1. program the DDI ext as a single line no ring on a PKM.
2. You can then use call re routing to route to the ring group access number in day mode and to VM in night mode.

Only issue is that on the display of the sets that answer you get from 1111 "the DDI ext"

dont want this just want the display to show the incoming CLI. These are 5312 phones.

Anyway to get rid of from "ext" when using call re routing ???

bobcheese

use a hunt group with no members defined and set it as a 'name tag' type instead of your single line on pkm. Make sure you give the group a name in tel dir and the name will be displayed on the set and not 'from xxx'

Same rerouting as you have already set up.

floppy1

Thank you that worked.

It would be nice if you could simply reroute a ring group as it would eliminate this work around and also provide the incoming CLI to the ring group.

Surely there must be a way for the target set of a reroute to be able to receive the incoming CLI.

bobcheese

you would get the CLI but only after you answer the call. The display 'from xxx' is letting you know the call has been diverted from elsewhere.

dryaquaman

You can experiment with something here if you want to get rid of the "From XXX" flag.
Burn an IP license and set up a phantom phone.- must be programmed as a phone but you will not have a physical instrument. Make a note, this phone will not be forwarded or rerouted in any way. Give it a unique intercept number. In that intercept point modify it to point to your final target number when "out of service".

Reroute the ring group to this phone. Now when a call is rerouted to this new phantom number it will route via intercept handling to your final target number without the "from xxx" flag.

Dry Aquaman